I think once Ian left, they have no idea what to do with themselves. There’s only two people left on that team now, I think.
> On May 6, 2018, at 9:30 AM, Justin Jones <atreides...@gmail.com> wrote: > > None of this surprises me, to be honest. All of us who contributed to > the kickstarter have not received our promised rewards (other than the > soundtrack). I have asked about the in-game items we were promised and > have been blown off two different times (not that I actually needed > the items to complete the game, but that is not the point). > > On 5/6/18, john <jpcarnemo...@gmail.com> wrote: >> I can't help you with the digest bit, but can say that the Jaws issue you're >> >> facing may in fact be entirely impossible for the development team to >> resolve. >> This doesn't mean that I'm condoning their lack of response; if you release >> >> a product you should respond to support queries, and if you charge money for >> >> it you should have a fixed time window in which you guarantee that response, >> >> but it does mean that I would understand if they told you flat out that you >> >> cannot use the game with JFW. >> Adding the option to attempt to use jaws is very easy. Testing it is not, >> especially if you don't have a copy of the screen reader. It is illegal to >> use the demo version to test the game, and I fully understand why the >> developers may have chosen not to spend a thousand dollars just to test it >> with one title. >> Its been a while since I've looked at this issue in my projects, but I >> remember explicitly adding a warning dialog when Jaws was detected, stating >> >> that while I'd tried to add support for it, the player should be aware that >> >> no guarantees were made and they should use something else for best >> results. >> >> >> -------------------------------------------------- >> From: "Alex Wallis via Groups.Io" <alexwallis646=googlemail....@groups.io> >> Sent: Sunday, May 06, 2018 9:02 >> To: <blind-gamers@groups.io> >> Subject: [blind-gamers] not impressed with support I have received for a >> heros call >> >> Hi all, >> >> I just thought I would write to say to anyone who is thinking of buying >> a heros call I have received no support from the author at all, I have >> emailed him twice, and tweeted with no reply to any of it. >> >> I know I can use sapi and nvda with it, but the point is I don't want >> to, I know people have made suggestions for work arounds and many will >> probably say its not a big deal to use nvda or sapi, >> >> but the fact is its denying me the choice to use jaws as it is a pain to >> keep changing screen readers or unload jaws entirely just to play one >> game, and lets say I want to multi task and play the game while doing >> other things as well, I am not familiar with a lot of nvda commands as >> it is very different to jaws. >> >> the fact is also, as I am a paying customer I think I should expect some >> basic support rather than to just be ignored entirely, I mean if the >> author comes out with another game tomorrow is the lack of support >> likely to make me think about buying it? >> >> also it has worked with jaws in the past as I saw a youtube video with >> it working with jaws that was posted a while back, and the game detects >> jaws as people have said I guess maybe its the keyhook or something, the >> video certainly used eloquence so I assume it was jaws that was used >> when the video was posted. >> >> on a totally different topic, is there a way to make it so that I >> receive messages sent to the list as part of the digest email? at the >> moment I have to keep clicking links to view topics when I want to read >> replies and I would far rather get them bundled in the actual email. >> >> many thanks for any help, >> >> Alex. >> >> >> >> >> >> >> >> > > > -- > Justin M. Jones, M.A. > atreides...@gmail.com > (254) 624-9155 > 701 Ewing St. #509-C, Ft. Wayne IN, 46802 > > > -=-=-=-=-=-=-=-=-=-=-=- Groups.io Links: You receive all messages sent to this group. View/Reply Online (#119100): https://groups.io/g/blind-gamers/message/119100 View All Messages In Topic (4): https://groups.io/g/blind-gamers/topic/18580433 Mute This Topic: https://groups.io/mt/18580433/21656 New Topic: https://groups.io/g/blind-gamers/post Change Your Subscription: https://groups.io/g/blind-gamers/editsub/21656 Group Home: https://groups.io/g/blind-gamers Contact Group Owner: blind-gamers+ow...@groups.io Terms of Service: https://groups.io/static/tos Unsubscribe: https://groups.io/g/blind-gamers/leave/607459/1071380848/xyzzy -=-=-=-=-=-=-=-=-=-=-=-
