Amen to that, works wonders. Sometimes you just have to tell them you're going to call the media. Betsy At 02:09 PM 5/26/2009, you wrote:
>I'd even push it to the point of having the action reporter from the >local TV news get involved. A contractor can't afford bad publicity. >----- Original Message ----- >From: Jo Taliaferro >To: <mailto:blindhandyman%40yahoogroups.com>blindhandyman@yahoogroups.com >Sent: Tuesday, May 26, 2009 3:47 PM >Subject: RE: [BlindHandyMan] newly installed bathroom with poor cleanup > >If that ever happened to me, I would be irate! No way is that an >acceptable way to finish a job and you can bet I'd be calling everyone I >could think of to get the guy to come and do the cleanup work and repair any >damage done by dumping grout into the bath tub! It's bad enough when >people leave canvas and stuff on the floor after doing painting but grout?? >I hope there is some kind of customer satisfaction form she can fill out >.and I hope she hasn't paid for the entire job! I would have someone >photograph the mess as proof and definitely get in touch with the Better >Business Bureau. > >Jo Taliaferro > >empowering people to live with their choices > >From: ><mailto:blindhandyman%40yahoogroups.com>blindhandyman@yahoogroups.com > [mailto:blindhandy...@yahoogroups.com] >On Behalf Of Betsy Whitney >Sent: Tuesday, May 26, 2009 11:35 AM >To: <mailto:blindhandyman%40yahoogroups.com>blindhandyman@yahoogroups.com >Subject: Re: [BlindHandyMan] newly installed bathroom with poor cleanup > >Thank heaven she had a contract, even if she didn't have it checked >by a lawyer first. >The contractor should be carrying insurance. If there is such a thing >for the customer, I think the contractor should have to pay for it, >but that's my own half cent opinion. >Has she considered contacting the Better Business Bureau or a >consumer advocacy organization to help her? > >At 05:56 AM 5/26/2009, you wrote: > > >Clifford I agree. I'm going to try to get some more facts. I do not > >think the burden of supervision belonged to her. It is all in the > >written contract though. The time to get the lawyer is when the > >contract is being written. Is there such a thing as project > >insurrance do you know? Rita > >----- Original Message ----- > >From: clifford > >To: > <mailto:blindhandyman%40yahoogroups.com><mailto:blindhandyman%40yahoogroups.com>blindhandyman@yahoogroups.com ><mailto:blindhandyman%40yahoogroups.com> > >Sent: Monday, May 25, 2009 10:03 PM > >Subject: Re: [BlindHandyMan] newly installed bathroom with poor cleanup > > > >Dear Rita: > >Your friend has every reason to be miffed and for that matter, she > >has a claim against the contractor, as a contractor is responsible > >for the acts of his employees. She needs to consult an attorney in > >her state and to discus filing a claim or having the attorney get > >after this person. I would also not recommend that she try to clean > >up the mess, as I fear she will make it worse. Any fool would know > >not to leave grout > >left-overs in a bath tub. > > > >Yours Truly, > > > >Clifford Wilson > >----- Original Message ----- > >From: RZaug > >To: > ><mailto:blindhandyman%40yahoogroups.com><mailto:blindhandyman%40yah > oogroups.com>blindhandyman@yahoogroups.com ><mailto:blindhandyman%40yahoogroups.com> ; RZaug > >Sent: Monday, May 25, 2009 9:03 PM > >Subject: [BlindHandyMan] newly installed bathroom with poor cleanup > > > >Hello Everyone, I've a friend who just had an extensive bathroom > >remodeling job finished. It was of course very expensive, almost > >twenty thousand dollars. Things went along rather well until near > >the end and the terrible job of cleanup. It turns out the man who > >put the grout down with the floor tile, dumped the excess large > >bucket of water and muddy grout into the bathtub and left it there > >to harden. What this did to her pipes is something I don't want to > >even think about. Then she was told the job was finished and the > >cleanup was up to her. She did not discover this for hours after it > >had happened. She was told it had been up to her to keep after the > >workers to be sure they did their job. I feel the responsiblility > >was that of the contractor and not hers. She is now so upset and I > >am in listening mode here and do not want to upset her more with > >questions now. This is absolutely not acceptable. Much of the work > >was done satisfactorly. She is now scraping out the tub ever so > >slowly with razor blades! I am more upset than she is I think. Rita > > > >[Non-text portions of this message have been removed] > > > >__________ Information from ESET NOD32 Antivirus, version of virus > >signature database 4102 (20090525) __________ > > > >The message was checked by ESET NOD32 Antivirus. > > > ><<http://www.eset.com>http://www.eset.com>http://www.eset.com > > > >[Non-text portions of this message have been removed] > > > >[Non-text portions of this message have been removed] > > > > > >[Non-text portions of this message have been removed] > >[Non-text portions of this message have been removed] > >[Non-text portions of this message have been removed] > > [Non-text portions of this message have been removed]
