Nikki, Yes, you will need to send your unit in for the Braille display to be serviced, and do describe the issue as you just did. The exercising of the Braille display will only go so far.
Kevin -----Original Message----- From: Nikki B [mailto:[EMAIL PROTECTED] Sent: Wednesday, January 09, 2008 7:12 PM To: Kevin Chao; [EMAIL PROTECTED]; [EMAIL PROTECTED]; [EMAIL PROTECTED]; [EMAIL PROTECTED]; [email protected] Subject: RE: [Braillenote] Cleaning The Braille Display Question Hi, The pins are up when the unit is in use. There are 2 which are a tad sticky in the up position but go back down instantly when touched.The other one just never goes all the way down. I am kind of use to it but it still isn't right. Any ideas? Nikki B. > ----- Original Message ----- >From: "Kevin Chao" <[EMAIL PROTECTED] >To: "'Nikki B'" <[EMAIL PROTECTED]>, <[EMAIL PROTECTED]>,<[EMAIL PROTECTED]>, <[EMAIL PROTECTED]>,<[email protected] >Date sent: Wed, 9 Jan 2008 18:21:44 -0800 >Subject: RE: [Braillenote] Cleaning The Braille Display Question >Nikki, >When you refer to the pins being in the slightly up position, is this when the unit is Off or while being used? >Kevin >-----Original Message----- >From: Nikki B [mailto:[EMAIL PROTECTED] >Sent: Wednesday, January 09, 2008 5:05 PM >To: Kevin Chao; [EMAIL PROTECTED]; [EMAIL PROTECTED]; [EMAIL PROTECTED]; [email protected] >Subject: RE: [Braillenote] Cleaning The Braille Display Question >Hi all >What about pins that stick slightly in the up position? Why do >they do that? Exercising the display doesn't seem to make any >difference. >Nikki B. >> ----- Original Message ----- >>From: "Kevin Chao" <[EMAIL PROTECTED] >>To: "'alice dampman'" <[EMAIL PROTECTED]>,"'TaraPrakash'" ><[EMAIL PROTECTED]>,"'Sharon S on BN'" ><[EMAIL PROTECTED]>,<[email protected] >>Date sent: Wed, 9 Jan 2008 11:50:16 -0800 >>Subject: RE: [Braillenote] Cleaning The Braille Display Question >>Alice, >>Yes, that would be a good idea, but I wouldn't advise place it on >a hard surface upside down as it has the potential of damaging >the >>Braille display. I might hold it upside down for about 10 minutes >or so. >>Note: After exercising theBraille display for 20-30 minutes and >some pins still aren't rising or aren't rising to their full >>potential, the only solution is to send the unit in for servicing >of the Braille display. >>Kevin >>-----Original Message----- >>From: alice dampman [mailto:[EMAIL PROTECTED] >>Sent: Wednesday, January 09, 2008 5:32 AM >>To: Kevin Chao; 'TaraPrakash'; 'Sharon S on BN'; >[email protected] >>Subject: Re: [Braillenote] Cleaning The Braille Display Question >>Kevin, >>Would it make any sense to turn the unit upside down while >exercising (or is >>that exorcising, *grin*) the Braille display to allow any crud to >drop out >>as the exercise (or, again, is it exorcism? ha ha, OK, I'll stop >now) >>proceeds? >>Alice >>[EMAIL PROTECTED] >>----- Original Message ----- >>From: "Kevin Chao" <[EMAIL PROTECTED] >>To: "'TaraPrakash'" <[EMAIL PROTECTED]>; "'Sharon S on BN'" >><[EMAIL PROTECTED]>; <[email protected] >>Sent: Tuesday, January 08, 2008 11:38 PM >>Subject: RE: [Braillenote] Cleaning The Braille Display Question >>> TaraPrakash, >>> Exercising the Braille display does not delete any files, all it >does is >>> Exercise the Braille display. It will continue to run >>> forever, unless you Exit it with the SPACE with E or ESCAPE. I >would >>> recommend running it for 15 minutes 4 times a year or 30 >>> minutes twice a year. It would also be a good idea to turn the >unit off >>> afterwards and run a cloth over the display to clean off an >>> excess dust/dirt that it may of kicked up. >>> Kevin >>> -----Original Message----- >>> From: [EMAIL PROTECTED] >>> [mailto:[EMAIL PROTECTED] On Behalf Of >TaraPrakash >>> Sent: Tuesday, January 08, 2008 8:31 PM >>> To: Sharon S on BN; [email protected] >>> Subject: Re: [Braillenote] Cleaning The Braille Display Question >>> Thanks all for responding. Does this exercise also delete the >undesirable >>> files? And, don't I have to wait till some message comes up >saying >>> something >>> like cleaning is done? >>> Regards >>> TaraPrakash >>> ----- Original Message ----- >>> From: "Sharon S on BN" <[EMAIL PROTECTED] >>> To: <[email protected] >>> Sent: Tuesday, January 08, 2008 7:13 AM >>> Subject: Re: [Braillenote] Cleaning The Braille Display Question >>>> Hi, Brian left out a step when giving you the instructions. So >here they >>>> are again it can be done from anywhere in Keysoft: >>>> Go to the options menu with Function with O >>>> Then To support information mode with Read I >>>> Then you can press X to exercise the display. >>>> To get out of it at any time Press Escape which will take you >back to >>>> support information mode then press escape again to get back to >the >>>> option >>>> menu then press escape again to get back to where you were in >keysoft. >>>> Hope this helps, >>>>>From Shaz. >>>> BN QT MPower and PK user. >>>>> ----- Original Message ----- >>>>>From: "TaraPrakash" <[EMAIL PROTECTED] >>>>>To: "Brian Lingard" <[EMAIL PROTECTED]>,"BrailleNote List" >>>> <[email protected] >>>>>Date sent: Tue, 8 Jan 2008 18:24:13 -0500 >>>>>Subject: Re: [Braillenote] Cleaning The Braille Display Question >>>>>Hi Brian and all. I was trying to exercise my braillenote but >>>> this command >>>>>did not work. I am using a qwerty keyboard, I pressed read with I >>>> and it >>>>>showed me my serial number, versions of various softwares >>>> installed on my >>>>>unit and so on. Pressing x did nothing except producing a dong >>>> sound. >>>>>So may be the command is different or I am making a mistake >>>> somewhere. >>>>>Regards >>>>>TaraPrakash >>>>>----- Original Message ----- >>>>>From: "Brian Lingard" <[EMAIL PROTECTED] >>>>>To: "BrailleNote List" <[email protected] >>>>>Sent: Saturday, January 05, 2008 9:09 AM >>>>>Subject: RE: [Braillenote] Cleaning The Braille Display Question >>>>>> Ottawa Canada >>>>>> Dear Kelby and list: >>>>>> You are best to send your unit in for display cleaning. There >>>>>> are many very precision parts in the Braille display and they >>>>>> need taking apart and cleaning by people who know exactly what >>>>>> they're doing. >>>>>> You can try exercising the display which may perk it up, to do >>>>>> this, >>>>>> Go to support information mode, space plus I or read plus I on a >>>>>> qt and type x. The display will exercise itself. >>>>>> I believe you leave this mode with the escape key or key >>>>>> sequence. >>>>>> Brian >>>>>> Brian K. Lingard >>>>>> email: [EMAIL PROTECTED] >>>>>> Skype: ve3yiab2ji15 >>>>>> tel: +1 (613) 247-0665 >>>>>> New York NY Tel +1 (646) 797-2862 >>>>>> FAX +1 (613) 247-9998 >>>>>> No virus found in this outgoing message. >>>>>> Checked by AVG Free Edition. >>>>>> Version: 7.5.516 / Virus Database: 269.17.13/1207 - Release >>>> Date: >>>>>> 02/01/2008 11:29 AM >>>>>> ___ >>>>>> Replies to this message will go directly to the sender. >>>>>> If your reply would be useful to the list, please send a >>>>>> copy to the list as well. >>>>>> To leave the BrailleNote list, send a blank message to >>>>>> [EMAIL PROTECTED] >>>>>> To view the list archives or change your preferences, visit >>>>>> http://list.humanware.com/mailman/listinfo/braillenote >>>>>___ >>>>>Replies to this message will go directly to the sender. >>>>>If your reply would be useful to the list, please send a >>>>>copy to the list as well. >>>>>To leave the BrailleNote list, send a blank message to >>>>>[EMAIL PROTECTED] >>>>>To view the list archives or change your preferences, visit >>>>>http://list.humanware.com/mailman/listinfo/braillenote >>>> ___ >>>> Replies to this message will go directly to the sender. >>>> If your reply would be useful to the list, please send a >>>> copy to the list as well. >>>> To leave the BrailleNote list, send a blank message to >>>> [EMAIL PROTECTED] >>>> To view the list archives or change your preferences, visit >>>> http://list.humanware.com/mailman/listinfo/braillenote >>> ___ >>> Replies to this message will go directly to the sender. >>> If your reply would be useful to the list, please send a >>> copy to the list as well. >>> To leave the BrailleNote list, send a blank message to >>> [EMAIL PROTECTED] >>> To view the list archives or change your preferences, visit >>> http://list.humanware.com/mailman/listinfo/braillenote >>> ___ >>> Replies to this message will go directly to the sender. >>> If your reply would be useful to the list, please send a >>> copy to the list as well. >>> To leave the BrailleNote list, send a blank message to >>> [EMAIL PROTECTED] >>> To view the list archives or change your preferences, visit >>> http://list.humanware.com/mailman/listinfo/braillenote >>> -- >>> No virus found in this incoming message. >>> Checked by AVG Free Edition. >>> Version: 7.5.516 / Virus Database: 269.19.0/1216 - Release Date: >1/9/2008 >>> 10:16 AM >>___ >>Replies to this message will go directly to the sender. >>If your reply would be useful to the list, please send a >>copy to the list as well. >>To leave the BrailleNote list, send a blank message to >>[EMAIL PROTECTED] >>To view the list archives or change your preferences, visit >>http://list.humanware.com/mailman/listinfo/braillenote ___ Replies to this message will go directly to the sender. If your reply would be useful to the list, please send a copy to the list as well. To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
