OK, thank you all.
Nikki B.
----- Original Message -----
From: "Kevin Chao" <[EMAIL PROTECTED]
To: "'Nikki B'" <[EMAIL PROTECTED]>,
<[EMAIL PROTECTED]>,<[EMAIL PROTECTED]>,
<[EMAIL PROTECTED]>,<[email protected]
Date sent: Wed, 9 Jan 2008 19:43:03 -0800
Subject: RE: [Braillenote] Cleaning The Braille Display Question
Nikki,
Yes, you will need to send your unit in for the Braille display
to be serviced, and do describe the issue as you just did. The
exercising of the Braille display will only go so far.
Kevin
-----Original Message-----
From: Nikki B [mailto:[EMAIL PROTECTED]
Sent: Wednesday, January 09, 2008 7:12 PM
To: Kevin Chao; [EMAIL PROTECTED]; [EMAIL PROTECTED];
[EMAIL PROTECTED]; [EMAIL PROTECTED];
[email protected]
Subject: RE: [Braillenote] Cleaning The Braille Display Question
Hi,
The pins are up when the unit is in use. There are 2 which are a
tad sticky in the up position but go back down instantly when
touched.The other one just never goes all the way down. I am
kind of use to it but it still isn't right. Any ideas?
Nikki B.
----- Original Message -----
From: "Kevin Chao" <[EMAIL PROTECTED]
To: "'Nikki B'" <[EMAIL PROTECTED]>,
<[EMAIL PROTECTED]>,<[EMAIL PROTECTED]>,
<[EMAIL PROTECTED]>,<[email protected]
Date sent: Wed, 9 Jan 2008 18:21:44 -0800
Subject: RE: [Braillenote] Cleaning The Braille Display Question
Nikki,
When you refer to the pins being in the slightly up position, is
this when the unit is Off or while being used?
Kevin
-----Original Message-----
From: Nikki B [mailto:[EMAIL PROTECTED]
Sent: Wednesday, January 09, 2008 5:05 PM
To: Kevin Chao; [EMAIL PROTECTED]; [EMAIL PROTECTED];
[EMAIL PROTECTED]; [email protected]
Subject: RE: [Braillenote] Cleaning The Braille Display Question
Hi all
What about pins that stick slightly in the up position? Why do
they do that? Exercising the display doesn't seem to make any
difference.
Nikki B.
----- Original Message -----
From: "Kevin Chao" <[EMAIL PROTECTED]
To: "'alice dampman'" <[EMAIL PROTECTED]>,"'TaraPrakash'"
<[EMAIL PROTECTED]>,"'Sharon S on BN'"
<[EMAIL PROTECTED]>,<[email protected]
Date sent: Wed, 9 Jan 2008 11:50:16 -0800
Subject: RE: [Braillenote] Cleaning The Braille Display Question
Alice,
Yes, that would be a good idea, but I wouldn't advise place it on
a hard surface upside down as it has the potential of damaging
the
Braille display. I might hold it upside down for about 10 minutes
or so.
Note: After exercising theBraille display for 20-30 minutes and
some pins still aren't rising or aren't rising to their full
potential, the only solution is to send the unit in for servicing
of the Braille display.
Kevin
-----Original Message-----
From: alice dampman [mailto:[EMAIL PROTECTED]
Sent: Wednesday, January 09, 2008 5:32 AM
To: Kevin Chao; 'TaraPrakash'; 'Sharon S on BN';
[email protected]
Subject: Re: [Braillenote] Cleaning The Braille Display Question
Kevin,
Would it make any sense to turn the unit upside down while
exercising (or is
that exorcising, *grin*) the Braille display to allow any crud to
drop out
as the exercise (or, again, is it exorcism? ha ha, OK, I'll stop
now)
proceeds?
Alice
[EMAIL PROTECTED]
----- Original Message -----
From: "Kevin Chao" <[EMAIL PROTECTED]
To: "'TaraPrakash'" <[EMAIL PROTECTED]>; "'Sharon S on BN'"
<[EMAIL PROTECTED]>; <[email protected]
Sent: Tuesday, January 08, 2008 11:38 PM
Subject: RE: [Braillenote] Cleaning The Braille Display Question
TaraPrakash,
Exercising the Braille display does not delete any files, all it
does is
Exercise the Braille display. It will continue to run
forever, unless you Exit it with the SPACE with E or ESCAPE. I
would
recommend running it for 15 minutes 4 times a year or 30
minutes twice a year. It would also be a good idea to turn the
unit off
afterwards and run a cloth over the display to clean off an
excess dust/dirt that it may of kicked up.
Kevin
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of
TaraPrakash
Sent: Tuesday, January 08, 2008 8:31 PM
To: Sharon S on BN; [email protected]
Subject: Re: [Braillenote] Cleaning The Braille Display Question
Thanks all for responding. Does this exercise also delete the
undesirable
files? And, don't I have to wait till some message comes up
saying
something
like cleaning is done?
Regards
TaraPrakash
----- Original Message -----
From: "Sharon S on BN" <[EMAIL PROTECTED]
To: <[email protected]
Sent: Tuesday, January 08, 2008 7:13 AM
Subject: Re: [Braillenote] Cleaning The Braille Display Question
Hi, Brian left out a step when giving you the instructions. So
here they
are again it can be done from anywhere in Keysoft:
Go to the options menu with Function with O
Then To support information mode with Read I
Then you can press X to exercise the display.
To get out of it at any time Press Escape which will take you
back to
support information mode then press escape again to get back to
the
option
menu then press escape again to get back to where you were in
keysoft.
Hope this helps,
From Shaz.
BN QT MPower and PK user.
----- Original Message -----
From: "TaraPrakash" <[EMAIL PROTECTED]
To: "Brian Lingard" <[EMAIL PROTECTED]>,"BrailleNote List"
<[email protected]
Date sent: Tue, 8 Jan 2008 18:24:13 -0500
Subject: Re: [Braillenote] Cleaning The Braille Display Question
Hi Brian and all. I was trying to exercise my braillenote but
this command
did not work. I am using a qwerty keyboard, I pressed read with I
and it
showed me my serial number, versions of various softwares
installed on my
unit and so on. Pressing x did nothing except producing a dong
sound.
So may be the command is different or I am making a mistake
somewhere.
Regards
TaraPrakash
----- Original Message -----
From: "Brian Lingard" <[EMAIL PROTECTED]
To: "BrailleNote List" <[email protected]
Sent: Saturday, January 05, 2008 9:09 AM
Subject: RE: [Braillenote] Cleaning The Braille Display Question
Ottawa Canada
Dear Kelby and list:
You are best to send your unit in for display cleaning. There
are many very precision parts in the Braille display and they
need taking apart and cleaning by people who know exactly what
they're doing.
You can try exercising the display which may perk it up, to do
this,
Go to support information mode, space plus I or read plus I on a
qt and type x. The display will exercise itself.
I believe you leave this mode with the escape key or key
sequence.
Brian
Brian K. Lingard
email: [EMAIL PROTECTED]
Skype: ve3yiab2ji15
tel: +1 (613) 247-0665
New York NY Tel +1 (646) 797-2862
FAX +1 (613) 247-9998
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