Rusty: Please call tech support at 800-722-3393 option 5, and we'll see what we can do.
Sarai Bucciarelli Humanware Technical Support www.humanware.com -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Rusty Perez Sent: Thursday, May 22, 2008 11:34 AM To: [email protected] Subject: Re: [Braillenote] MPower bt32 won't boot Hi folks, Thanks so much for the quick responses. In order of receipt . . . Dave, I had not tried the bootloader. It doesn't seem to work. Brian, I believe I did wait until the main menu, but since I was not using a sharp implement, but my finger for the reset button, I suppose there could have been a doublepress. I've done this before and haven't had a problem.Chris, I had not tried the 456 reset. None have worked.Another interesting thing is that if I hold the unit up to my ear, I can hear a hiss comming from the speaker. When I press the reset button, this hiss changes slightly. This leads me to believe that it isn't a dead battery. Folks, thank so much for your help. If you've got any more ideas, please send them along. Rusty On 5/22/08, Chris Hallsworth <[EMAIL PROTECTED]> wrote: > Hi, try doing a 4-5-6 (j-k-l on qt models) reset. You didn't mention > if you've done this already, hence the suggestion. This restarts > Keysoft and clears any corrupted memory in the process. Hope that helps. > > -- > Why not join my Blind Hobbyist group? To join, send a blank message to > [EMAIL PROTECTED] Thanks, Chris > ----- Original Message ----- > From: "Rusty Perez" <[EMAIL PROTECTED]> > To: <[email protected]> > Sent: Thursday, May 22, 2008 4:41 PM > Subject: [Braillenote] MPower bt32 won't boot > > >> Hi folks, >> The long and short of it is that my MPower won't boot up. I have >> tried the reset button, reset with record buttons. I have had it >> plugged in for several days. NOTHING! >> Let me explain what lead up to this. >> Last Friday I was at work. I was attempting to get on line with my >> wireless card. This is a process I've gone through countless times. >> The BN kept telling me "cannot find server" even though it said it >> was connected to the network. Sometimes I find that resetting helps. >> I hit the reset button. I probably did this a toal of three times. At >> one point in that process I got an "exception violation" error. >> Anyway, on one of those resets, it just didn't come back up. Now, if >> I press reset with record sometimes the display raises up with >> partial cells near the left end but they aren't ledgible, or full >> cells for just a moment and then relaxes. >> Does any one have any thoughts? I really don't want to send the thing >> in because I'm not under warentee any more I don't think and while >> I'm sure HW would love my economic stimulus check, I haven't even >> gotten it yet, and at this point it's impacting work and classes and stuff. >> So, any help at all would be much apreciated! >> >> Thanks! >> Rusty >> >> ___ >> Replies to this message will go directly to the sender. >> If your reply would be useful to the list, please send a copy to the >> list as well. >> >> To leave the BrailleNote list, send a blank message to >> [EMAIL PROTECTED] >> To view the list archives or change your preferences, visit >> http://list.humanware.com/mailman/listinfo/braillenote >> > > ___ Replies to this message will go directly to the sender. If your reply would be useful to the list, please send a copy to the list as well. To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote ___ Replies to this message will go directly to the sender. If your reply would be useful to the list, please send a copy to the list as well. To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
