Hold on, Ann; I believe that a well-known statement about mountains and
molehills applies just about now. The answer is probably that HumanWare
ordered a whole slew of compact flash cards in cases and had all the
cases labeled at the beginning of this process, when it was just 6.1. I
don't think this is any kind of political statement about whether or not
we expect to be treated like the rest of the world, or whether the
chicken soup has salt or not. 

Susie



Susie Stageberg
Project ASSIST with Windows
Iowa Department for the Blind
(515) 281-1351 
[EMAIL PROTECTED]

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Ann K.
Parsons
Sent: Wednesday, May 04, 2005 12:04 PM
To: Braillenote List
Subject: RE: [Braillenote] PDI staff please respond thanks


Hi all,

Sarah Cranston writes: > Why do you think you got 6.1 instead of 6.11?
If it's because of the Braille label on the card case, that doesn't mean
anything.

Sarah, there are some people in this world, unlike you and me, who, when
they read something, assume that what they read is correct.  The label
says 6.1.  Lisa assumed that the label was correct.  

This would *never* have happened if it were a printed label.  People who
read printed labels expect them to be accurate, if they aren't, they
make noise about it.  Imagine what would happen if you bought a can of
low salt chicken noodle soup at the market.  When you got it home, you
discovered that it was a can of chicken and stars and it was the normal
kind, not low salt.  What would you do, Sarah?  What would your mother
do?  Why, she'd call up the store and start either yelling in crisp, no
nonsense tones, or she would simply report in a gentle, but firm voice
that she had received a mislabeled can of soup, and would the store
please repair the error?  People can get killed if their medicine
bottles are mislabeled!

Should Lisa now assume that since the label is in Braille it " doesn't
mean anything"?  If it means naught, then why have it?  This is a matter
of courtesy and common sense, Sarah.  If the label is in French, you
expect it to mean something.  If the label is in Chinese, you expect it
to mean something.  If the label is in Braille, you would, naturally
enough, expect it to be worth reading, or they wouldn't have pasted it
on the case in the first place!!

I'm surprised you would have such an attitude toward such an error. Is
it because it's Braille?  Is it because you expect that since we're
blind we should just be content with getting slipshod service?  What?  

<smile>  Look, folks, I know that this error has probably occurred
because all the card cases were ordered ahead of time, and they can't be
switched.  However, a note explaining the error may be in order. If
there were a note in the Braille instructions that clearly explained
that the Braille label may say 6.1 but that the card actually has 6.1.1
on it would be extremely helpful.  It's a glitch, I'm sure it will be
corrected, but letting it slide just because the Braille "doesn't mean
anything" is wrong, IMO. 

Ann P.

-- 
                        Ann K. Parsons  
email:  [EMAIL PROTECTED]                       
WEB SITE:  http://home.eznet.net/~akp
"All that is gold does not glitter.  
Not all those who wander are lost."  JRRT


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