Hi Jonathan,
You did the best you could to get this software out as fast as possible.
I can hardly wait to get the funding to get my old bn updated with new 
motherboard and 6.11!
I would ask you though, since the bn I have now with 5.1 build 22 is a loner, 
and since I have my backup on a card, how can I switch all my favorites, dialup 
info etc to my updated bn,
If I can keep this loner for a short time after I get my own, if it happens, 
how can I read the urls so I can copy them to the new bn if, that is, there is 
no way to get all the backup data on my card to it?

Thanks Jonathan and don't let these little flame outbreaks get to you!

Richard, wishing he could try out 6.11 now!!!

> ----- Original Message -----
>From: Paul Henrichsen <[EMAIL PROTECTED]
>To: Braillenote List <[email protected]
>Date: Thu, 05 May 2005 14:56:36 -0700
>Subject: RE: [Braillenote] PDI staff please respond thanks

>Well said, Jonathan.  I know that everyone concerned would much rather get
>their software sooner than waiting for humanware to repackage everything.
>Even if one had gotten a 6.1, and I don't think that would have happened,
>all they would have had to do was to download the 6.1.1.  update and install 
>it.
>I, for one, would rather see you guys put your efforts into the next
>version as soon as possible<grin>.
>At 5/4/2005, you wrote:

>>Thanks Jonathan for issuing such a statement.  You will please everyone.
>>There are those on this list that are hellbent on complaining, taking,
>>feeling the need to send numerous messages with the same old
>>complaints.  Yes, I'm one of those who are anxiously awaiting my release
>>of keysoft 6.11.  I will get it when I get it.  I would rather for
>>Humanware concentrate on the best product possible than to release a
>>product before it is time.

>>While I like bells and whistles like the next person, I would rather
>>Humanware concentrate on making a great product even better than to
>>introduce a product that has a lot of bells and whistles without
>>addressing the improvement of email and internet support.  Internet and
>>email support is more important than an alarm that will tell us when we
>>are at sea level.  In other words, first things first.At 04:31 PM
>>5/4/2005, you wrote:
>>>Hi Sarah, well the phrase damned if you do and damned if you don't comes
>>>to mind here.  There is absolutely no error here.  We wanted to get KeySoft
>>>6.11 out to customers as quickly as possible.  Had we taken time to update
>>>the labels of the cards that were already in the warehouse in the United
>>>States, and I hasten to add that neither Braille nor print labels were
>>>updated, then there would have been further delay, and we all know what
>>>that would have meant in terms of traffic on this list.  We did what we did
>>>to get the software out to people that they so desperately wanted, and I
>>>think this is putting the customer's needs first.  keep in mind that 6.11
>>>was a minor patch which for a few users had major consequences.
>>>Nevertheless it is very easy to tell that you have 6.11 by checking the
>>>build of the software on the CF card itself.  This is in no way at all
>>>different from the practice of many IT companies where labels are not
>>>changed for minor build changes.  In fact, one of our competitors recently
>>>released a product, ironically also 6.1 of their software.  A few weeks
>>>later, they released another version, but they also called it 6.1.  The
>>>only way you know that there is a difference is by checking the build of
>>>the software.  At least we've made a new version number to make it clear
>>>what you're getting, when you check the CF card.  So I am absolutely
>>>comfortable with the fact that we acted appropriately to get people their
>>>software as soon as we practically could.  While we'll never please
>>>everyone, I'd bet my house on the fact that this decision is what the
>>>majority of people would have had us do, since they wanted their software
>>>without further delay.  So if you want to call for my resignation over
>>>getting the software out there as fast as we could, be my guest.

>>>Jonathan Mosen
>>>BrailleNote Product Marketing Manager
>>>HumanWare

>>>DDI: +64-3-373-6192
>>>Fax:  +64-3-384 4933
>>>Mobile: +64-21 466 736
>>>Email: [EMAIL PROTECTED]
>>>http://www.humanware.com
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