RE: [Braillenote] PDI staff please respond thanks

[Stanley Littrell]

For heaven sake, it isn't a big deal.  They could have sent out an email or 
a number of other things.  The fact of the matter is that they didn't.  It 
could be that things like the murger and other product planning matters 
could have gotten in the way.  Another problem could be that they are so 
busy looking countless numbers of complaints about relatively small matters 
that they didn't think of it.  To quote Jonathan, "you are damned if you do 
and damned if you don't."At 04:28 AM 5/5/2005, you wrote:
Everyone;
They could have sent out a nice e-mail and told everyone that the labels had
not been updated but the CDs were. It would be faster for each person to
correct the label on his one and this way we could still send them out as
fast as possible.
Terry Powers


-----Original Message-----
From: Paul Henrichsen [mailto:[EMAIL PROTECTED]
Sent: Wednesday, May 04, 2005 7:14 PM
To: Braillenote List
Subject: RE: [Braillenote] PDI staff please respond thanks


Hi, guys. Imagine how long you would have had to wait if PDI had had to
re-label all of those cases?
All of those labels would have had to be peeled off and new ones brailled,
probably from a third party source.
You'd probably be waiding for another month.
I don't know if a nice new label would be worth the wait.
At 5/4/2005, you wrote:

>Hold on, Ann; I believe that a well-known statement about mountains and
>molehills applies just about now. The answer is probably that HumanWare
>ordered a whole slew of compact flash cards in cases and had all the
>cases labeled at the beginning of this process, when it was just 6.1. I
>don't think this is any kind of political statement about whether or not
>we expect to be treated like the rest of the world, or whether the
>chicken soup has salt or not.
>
>Susie
>
>
>
>Susie Stageberg
>Project ASSIST with Windows
>Iowa Department for the Blind
>(515) 281-1351
>[EMAIL PROTECTED]
>
>-----Original Message-----
>From: [EMAIL PROTECTED]
>[mailto:[EMAIL PROTECTED] On Behalf Of Ann K.
>Parsons
>Sent: Wednesday, May 04, 2005 12:04 PM
>To: Braillenote List
>Subject: RE: [Braillenote] PDI staff please respond thanks
>
>
>Hi all,
>
>Sarah Cranston writes: > Why do you think you got 6.1 instead of 6.11?
>If it's because of the Braille label on the card case, that doesn't mean
>anything.
>
>Sarah, there are some people in this world, unlike you and me, who, when
>they read something, assume that what they read is correct.  The label
>says 6.1.  Lisa assumed that the label was correct.
>
>This would *never* have happened if it were a printed label.  People who
>read printed labels expect them to be accurate, if they aren't, they
>make noise about it.  Imagine what would happen if you bought a can of
>low salt chicken noodle soup at the market.  When you got it home, you
>discovered that it was a can of chicken and stars and it was the normal
>kind, not low salt.  What would you do, Sarah?  What would your mother
>do?  Why, she'd call up the store and start either yelling in crisp, no
>nonsense tones, or she would simply report in a gentle, but firm voice
>that she had received a mislabeled can of soup, and would the store
>please repair the error?  People can get killed if their medicine
>bottles are mislabeled!
>
>Should Lisa now assume that since the label is in Braille it " doesn't
>mean anything"?  If it means naught, then why have it?  This is a matter
>of courtesy and common sense, Sarah.  If the label is in French, you
>expect it to mean something.  If the label is in Chinese, you expect it
>to mean something.  If the label is in Braille, you would, naturally
>enough, expect it to be worth reading, or they wouldn't have pasted it
>on the case in the first place!!
>
>I'm surprised you would have such an attitude toward such an error. Is
>it because it's Braille?  Is it because you expect that since we're
>blind we should just be content with getting slipshod service?  What?
>
><smile>  Look, folks, I know that this error has probably occurred
>because all the card cases were ordered ahead of time, and they can't be
>switched.  However, a note explaining the error may be in order. If
>there were a note in the Braille instructions that clearly explained
>that the Braille label may say 6.1 but that the card actually has 6.1.1
>on it would be extremely helpful.  It's a glitch, I'm sure it will be
>corrected, but letting it slide just because the Braille "doesn't mean
>anything" is wrong, IMO.
>
>Ann P.
>
>--
>                         Ann K. Parsons
>email:  [EMAIL PROTECTED]
>WEB SITE:  http://home.eznet.net/~akp
>"All that is gold does not glitter.
>Not all those who wander are lost."  JRRT
>
>
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