Disagree. For starters - rather than creating a new thread by changing the subject, why didn't you just reply in the existing thread? I had to go back and take a look at what you were talking about.
Secondly the responses in that thread don't look rude at all. Helpful suggestions for getting helpful responses (keep it brief, use pastebin etc). I've always gotten helpful, quick responses to questions - even when my questions have been borderline moronic. That said people are volunteers, and are busy - so they are entitled to be frustrated when people do silly things (like respond directly to people via mail, repeat questions that have been answered dozens of times etc). I've been on far less helpful lists (lists which are moderated - asking a simple question never even makes it to the list. Simple questions getting asked because of poor documentation never ever get answered). Don't confuse short, sharp, to the point responses as "rudeness". People don't often have the time to reply to responses with essays... On Fri, Nov 4, 2011 at 11:28 AM, Ryan Schmidt <google-2...@ryandesign.com>wrote: > > On Nov 3, 2011, at 11:51, Jeremy Burns | Class Outfit wrote: > > > This is one of the most friendly and responsive forums > > No, sorry. This is by far the rudest and least helpful list I've ever been > on. The fact that that rudeness is often perpetrated by the administrators > of the list means this is part of the culture of this list and is emulated > by other list contributors. I've lost could of how many times I've seen > someone post a question only to receive a dozen rude / unhelpful / snarky > replies. Yes, people need to be educated about how to ask helpful questions > that better enable people to help them. But it is possible to do that > without insulting them. > > One of the authors of Subversion (a program I use, and whose mailing list > I also participate in) wrote a book, Producing Open Source Software. You > can read it online for free: > > http://producingoss.com/ > > Not tolerating rudeness is one of the tenets of a good open source project > that's talked about in the book: > > http://producingoss.com/en/setting-tone.html#prevent-rudeness > > Notably, this section is written from the perspective that a project > administrator would be the one reigning in the rudeness of another list > member. The idea that a project administrator could be the one perpetrating > the rudeness is so outlandish that it does not appear to have occurred to > the author. > > Clearly the people being rude on this list either do not realize that they > are being rude, or do not see a problem with being rude to people who have > come to seek help in a discussion group created specifically for that > purpose; either problem is alarming. > > I suggest the administrators and contributors of this list and this > project seriously reconsider their manner of interacting with their users > if they want to stop alienating large portions of their userbase. > > > -- > Our newest site for the community: CakePHP Video Tutorials > http://tv.cakephp.org > Check out the new CakePHP Questions site http://ask.cakephp.org and help > others with their CakePHP related questions. > > > To unsubscribe from this group, send email to > cake-php+unsubscr...@googlegroups.com For more options, visit this group > at http://groups.google.com/group/cake-php > -- Our newest site for the community: CakePHP Video Tutorials http://tv.cakephp.org Check out the new CakePHP Questions site http://ask.cakephp.org and help others with their CakePHP related questions. To unsubscribe from this group, send email to cake-php+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/cake-php
