Thank you to all of the people that answered my question. we got this problem resolved our problem was that the Name on the MOH audio source in CCM didn't match with the file name stored in Flash, once we changed the name on the file and uploaded it again to the flash it worked like charm
thanks again 2009/6/16 Cristi Radescu <cristian.rade...@crescendo.ro> > Hi Michael, > > You're welcome. > You will need this command: > > multicast moh 239.1.1.x port 16384 route VOICE_VLAN_IP LOOPBACK_IP > > Basically, when you configure this, the router will start to transmit music > to multicast ip address 239.1.1.x port 16384 on interfaces VOICE_VLAN and > LOOPBACK. Loopback is needed there because you will need MoH for the PSTN > phones. After that you must configure phones to "listen" to that address > from call-manager-fallback(239.1.1.x, where x depends on codec used). > When a phone is on hold it will listen to the address from it's > configuration file. You can verify what address CCM configured for the > phones by verifying configuration files on TFTP Server. > Also, if you did a mistake in "multicast moh" command you must delete it > and put it again in order to work with the new configurations. > > Hope this helps, > Cristi > > > > > > -----Original Message----- > From: ccie_voice-boun...@onlinestudylist.com [mailto: > ccie_voice-boun...@onlinestudylist.com] On Behalf Of Michael Ciarfello > Sent: Tuesday, June 16, 2009 7:29 AM > To: Azeem ahamed > Cc: ccie_voice@onlinestudylist.com > Subject: Re: [OSL | CCIE_Voice] Integrating Cisco CallManager and Cisco > SRST to Use Cisco SRST As a Multicast MOH Resource > > Did the original poster get this working? > > I did verify multicast routing is not needed on any router. (Thanks > Cristi). Also no PIM is needed. > > I DID have to reboot the router becasue the multicast packets kept coming > from the loopback interface on my last configuration even though SRST > source-address was voice VLAN interface. > > Seemed to need the route command in my last configuration. IP of loopback > AND IP of voice VLAN. I think MGCP was bound to loopback and SRST was bound > to voice vlan. I'll re-try Christ's route meaning, but think if I didn't > also have loopback music stopped. > > Never configured the route command for a customer. Still working on > perfecting the configuration and meanings of everything. I can get it to > work, but that's not expert enough for me. > > ________________________________________ > From: Azeem ahamed [azeemo...@gmail.com] > Sent: Thursday, June 11, 2009 4:10 AM > To: Michael Ciarfello > Cc: Cristobal Priego; ccie_voice@onlinestudylist.com > Subject: Re: [OSL | CCIE_Voice] Integrating Cisco CallManager and Cisco > SRST to Use Cisco SRST As a Multicast MOH Resource > > Also do try putting in the ip pim sparse mode when you enable the > Multicasting > > > > On Thu, Jun 11, 2009 at 7:30 AM, Michael > Ciarfello<mciarfe...@iplogic.com> wrote: > > Hi and welcome. > > > > Did you upload the MOH file to all the other servers in the cluster? > > Multicast routing enabled on the remote gateway? > > You have 239.1.1.1 which implies FIRST music source, G.711. Are you > using > > G.711 over the WAN? > > What does show ccm-manager music-on-hold output when the phone is on > hold? > > What does show ip mroute display when on hold? > > > > There is a Cisco made document describing this feature. Probably search > for > > Moh from router flash on the Cisco web site. > > > > The remote phone config file should have in it 239.1.1.1 for Moh. You > can > > get the phone.xml file from the TFTP directory if the appropriate TFTP > > service parameters are set or since you are a production system I > wouldn't > > mess with them and would sniff the phone bootup packets to read that file > > from the sniffer. The phone might be listening to another IP Address for > > some reason. > > > > Multicast MOH from remote site flash is like the phone turning a radio > > channel. If it doesn't tune to the proper channel (defined in the config > > file downloaded to the phone) you don't hear the radio program. > > > > ________________________________ > > From: ccie_voice-boun...@onlinestudylist.com > > [ccie_voice-boun...@onlinestudylist.com] On Behalf Of Cristobal Priego > > [cristobalpri...@gmail.com] > > Sent: Wednesday, June 10, 2009 4:54 PM > > To: ccie_voice@onlinestudylist.com > > Subject: [OSL | CCIE_Voice] Integrating Cisco CallManager and Cisco SRST > to > > Use Cisco SRST As a Multicast MOH Resource > > > > Hello Experts, > > > > This is not related to a lab or a pod, sometimes i use my customer's > > networks to study > > > > I have centralized deployment, the cluster has 2 servers running CCM 7.x, > > the MOH Servers are enabled for multicast, the ip address and port are > > configured, the multicast increment is set to "Ip address" > > On the selected audio source field on the option 1 (which is the MOH file > > that we want to use) the hop count is set to 1 > > The MOH audio source has the box check for Allow multicasting. > > I created an MRG that include both serves and is enabled for Multicast, > the > > MRGL has the Moh MRG. the MRGL is assigned to the phones and the remote > > gateway. the phones have the user/network audio source selected to option > 1 > > the remote gateway has the wav file loaded in flash. > > the call-manager-fallback has the > > ccm-manager music-on-hold > > moh <audiofile.wav> > > multicast moh 239.1.1.1 port 16384 route <ip address of the sub interface > > dedicated for voice> > > > > If I put a call on hold on the remote branch, the phone is not playing > the > > music from the local gateway. i get beeps > > either internal or external calls. what am i missing? > > > > If i place a call internally i get the beeps, however in RTMT i can see > that > > a multicast request becomes active > > > > If i issue a show ccm-manager music-on-hold i don't see anything > > > > your help is greatly appreciated > > > > >
