I agree to Thomas.It would be nice to know that IPexpert does care for
existing customers by giving some incentive on new products.

On Wed, Dec 30, 2009 at 10:01 PM, Thomas Bader <tba...@netcologne.de> wrote:

>  Wayne,
>
> although this is a sales question I ask in the OSL as the question seems to
> be common:
>
> can you please push your sales reps to make a "special" offer for existing
> BLS customers?
>
> My case might be a bit special as I bought the v3 BLS, but prior to the web
> site change.
>
> Thanks and kind regards,
>
> Thomas
>
> -----Ursprüngliche Nachricht-----
> *Von:* ccie_voice-boun...@onlinestudylist.com [mailto:
> ccie_voice-boun...@onlinestudylist.com]*im Auftrag von *Wayne Lawson
> *Gesendet:* Mittwoch, 30. Dezember 2009 15:41
> *An:* Dew Swen
> *Cc:* <ccie_voice@onlinestudylist.com>; Vik Malhi; Pulos, Greg
> *Betreff:* Re: [OSL | CCIE_Voice] Volume 1 (CCIE Voice 3.0) Walk-Through
> VideoTutorials
>
> Greg (and Dew) - A totally new VOD product is going to ship at no charge
> (you can check our website for the ETA). This newly overhauled VOD is much,
> much better and was redone by Vik Malhi. We totally agree with your comments
> on the initial one that was done by a former employee.
>
> Regarding the Volume 1 Video Walk Throughd - these have never been included
> in the BLS. These are a totally new product, thus there's no "free update".
>
>
> Also - regarding your comment about you assuming that our products should
> be updated (without a cost) due to mandated test changes - we're doing
> that...are you implying that we're not?
>
> Regards,
>
> Wayne A. Lawson II - CCIE #5244
> Founder & President - IPexpert
> Mailto: <wlaw...@ipexpert.com>wlaw...@ipexpert.com
> Telephone: +1.810.326.1444, ext. 101
> Live Assistance, Please visit: <http://www.ipexpert.com/chat>
> www.ipexpert.com/chat
> eFax: +1.810.454.0130
>
> ::Message sent from iPhone::
>
> IPexpert is a premier provider of Classroom and Self-Study Cisco CCNA (R&S,
> Voice & Security), CCNP, CCVP, CCSP and CCIE (R&S, Voice, Security & Service
> Provider) Certification Training with locations throughout the United
> States, Europe and Australia. Be sure to check out our online communities at
> www.ipexpert.com/communities and our public website at www.ipexpert.com.
>
> On Dec 30, 2009, at 9:23 AM, Dew Swen <dew.s...@gmail.com> wrote:
>
>  Totally agree Greg.
>
>
> Dew Swen
>
>
> On Wed, Dec 30, 2009 at 3:24 PM, Pulos, Greg < <gpu...@doc.gov>
> gpu...@doc.gov> wrote:
>
>> WOW...and I thought the $3500+ I've already spent on IP Expert self based
>> learning products would contain updates that are mandated by test changes.
>>
>> And to think I have to pay more for the new Video series when all we had
>> was that 'mark SNORE' crap that was only good as a sleeping aid!!!
>>
>> Well, needless to say, kind of disappointing to know the video material
>> for the new lab version is not included, even though we've paid for the old
>> video crap that I wouldn't use as toilet paper....
>>
>> ARG!!!!
>>
>> I think I'll be saving my money this time as I doubt anything new can be
>> so much better that it is worth paying for a second time.
>>
>> greg
>>
>>
>> -----Original Message-----
>> From: <ccie_voice-boun...@onlinestudylist.com>
>> ccie_voice-boun...@onlinestudylist.com 
>> [mailto:<ccie_voice-boun...@onlinestudylist.com>
>> ccie_voice-boun...@onlinestudylist.com] On Behalf Of Wayne Lawson
>> Sent: Friday, December 25, 2009 7:56 PM
>> To: A A
>> Cc: < <ccie_voice@onlinestudylist.com>ccie_voice@onlinestudylist.com>; 
>> <<vma...@ipexpert.com>
>> vma...@ipexpert.com>
>> Subject: Re: [OSL | CCIE_Voice] Volume 1 (CCIE Voice 3.0) Walk-Through
>> Video Tutorials
>>
>> This new prodict was not part of the BLS until a week or so ago - so if
>> you purchased a BLS PRIOR to our new website going live (which we have all
>> of this information on record) - it's not included (and not free) and there
>> will be a charge - no exceptions. Again - these "sales" types of questions
>> should be sent to yor Training Advisor.
>>
>>
>> Regards,
>>
>> Wayne A. Lawson II - CCIE #5244
>> Founder & President - IPexpert
>> Mailto: <mailto: <wlaw...@ipexpert.com>wlaw...@ipexpert.com>
>> <wlaw...@ipexpert.com>wlaw...@ipexpert.com
>> Telephone: +1.810.326.1444, ext. 101
>> Live Assistance, Please visit: < <http://www.ipexpert.com/chat>
>> http://www.ipexpert.com/chat> <http://www.ipexpert.com/chat>
>> www.ipexpert.com/chat
>> eFax: +1.810.454.0130
>>
>> ::Message sent from iPhone::
>>
>> IPexpert is a premier provider of Classroom and Self-Study Cisco CCNA
>> (R&S, Voice & Security), CCNP, CCVP, CCSP and CCIE (R&S, Voice, Security &
>> Service Provider) Certification Training with locations throughout the
>> United States, Europe and Australia. Be sure to check out our online
>> communities at <http://www.ipexpert.com/communities>
>> www.ipexpert.com/communities and our public website at
>> <http://www.ipexpert.com>www.ipexpert.com.
>>
>> On Dec 25, 2009, at 7:27 PM, A A < <f...@hotmail.com>f...@hotmail.com>
>> wrote:
>>
>>
>>
>>        Can vik or wayne confirm this please ?
>>
>>
>> ________________________________
>>
>>        Date: Fri, 25 Dec 2009 19:25:01 -0500
>>        Subject: Re: [OSL | CCIE_Voice] Volume 1 (CCIE Voice 3.0)
>> Walk-Through Video Tutorials
>>        From: <mailto: <cciet...@gmail.com>cciet...@gmail.com>
>> <cciet...@gmail.com>cciet...@gmail.com
>>        To: <mailto: <f...@hotmail.com>f...@hotmail.com> <f...@hotmail.com>
>> f...@hotmail.com
>>        CC: <groupst...@ipexpert.com>groupst...@ipexpert.com;
>> <ssh...@gmail.com>ssh...@gmail.com; <ccie_voice@onlinestudylist.com>
>> ccie_voice@onlinestudylist.com; <mailto: <vma...@ipexpert.com>
>> vma...@ipexpert.com> <vma...@ipexpert.com>vma...@ipexpert.com
>>
>>        I think the new IPX policy is that if the version changes then
>> that's a new product. Atleast thats how I understood.
>>
>>
>>        On Fri, Dec 25, 2009 at 7:23 PM, A A < <mailto: <f...@hotmail.com>
>> f...@hotmail.com> <f...@hotmail.com>f...@hotmail.com> wrote:
>>
>>
>>                Entirely new?
>>
>>                I thought this is part of the BLS product..... does it mean
>> I'll need to pay extra to get them ?
>>
>>
>>                > From: <mailto: <groupst...@ipexpert.com>
>> groupst...@ipexpert.com> <groupst...@ipexpert.com>groupst...@ipexpert.com
>>                > To: <mailto: <ssh...@gmail.com>ssh...@gmail.com>
>> <ssh...@gmail.com>ssh...@gmail.com
>>                > Date: Fri, 25 Dec 2009 19:15:29 -0500
>>                > CC: <mailto: <ccie_voice@onlinestudylist.com>
>> ccie_voice@onlinestudylist.com> <ccie_voice@onlinestudylist.com>
>> ccie_voice@onlinestudylist.com; <mailto: <vma...@ipexpert.com>
>> vma...@ipexpert.com> <vma...@ipexpert.com>vma...@ipexpert.com
>>                > Subject: Re: [OSL | CCIE_Voice] Volume 1 (CCIE Voice 3.0)
>> Walk-Through Video Tutorials
>>
>>                >
>>                > The Vol 1 Video Solutions are an entirely new product -
>> pricing
>>                > details are on our website.
>>                >
>>                > Regards,
>>                >
>>                > Wayne A. Lawson II - CCIE #5244
>>                > Founder & President - IPexpert
>>                > Mailto: <mailto: <wlaw...@ipexpert.com>
>> wlaw...@ipexpert.com> <wlaw...@ipexpert.com>wlaw...@ipexpert.com
>>                > Telephone: +1.810.326.1444, ext. 101
>>                > Live Assistance, Please visit: 
>> <<http://www.ipexpert.com/chat>
>> http://www.ipexpert.com/chat> <http://www.ipexpert.com/chat>
>> www.ipexpert.com/chat
>>                > eFax: +1.810.454.0130
>>                >
>>                > ::Message sent from iPhone::
>>                >
>>                > IPexpert is a premier provider of Classroom and
>> Self-Study Cisco CCNA
>>                > (R&S, Voice & Security), CCNP, CCVP, CCSP and CCIE (R&S,
>> Voice,
>>                > Security & Service Provider) Certification Training with
>> locations
>>                > throughout the United States, Europe and Australia. Be
>> sure to check
>>                > out our online communities at 
>> <<http://www.ipexpert.com/communities>
>> http://www.ipexpert.com/communities>
>> <http://www.ipexpert.com/communities>www.ipexpert.com/communities and our
>>                > public website at < <http://www.ipexpert.com/>
>> http://www.ipexpert.com/> <http://www.ipexpert.com>www.ipexpert.com.
>>                >
>>                > On Dec 25, 2009, at 6:53 PM, Lala Lander < 
>> <mailto:<ssh...@gmail.com>
>> ssh...@gmail.com> <ssh...@gmail.com>ssh...@gmail.com> wrote:
>>                >
>>                > > So how existing custo era cab get this product
>>                > >
>>                > > On Friday, December 25, 2009, CCIETalk.com < 
>> <mailto:<cciet...@gmail.com>
>> cciet...@gmail.com> <cciet...@gmail.com>cciet...@gmail.com> wrote:
>>                > >> I would like to know as well.
>>                > >>
>>                > >> On Fri, Dec 25, 2009 at 5:06 PM, Vik Malhi < 
>> <mailto:<vma...@ipexpert.com>
>> vma...@ipexpert.com> <vma...@ipexpert.com>vma...@ipexpert.com>
>>                > >> wrote:
>>                > >>
>>                > >> They have not started shipping yet but will do so very
>> shortly.
>>                > >>
>>                > >> Vik Malhi - CCIE#13890
>>                > >> Senior Technical Instructor - IPexpert Inc
>>                > >>
>>                > >> Telephone: +1.810.326.1444
>>                > >> Fax: +1.810.454.0130
>>                > >> Mailto: <mailto: <vma...@ipexpert.com>
>> vma...@ipexpert.com> <vma...@ipexpert.com>vma...@ipexpert.com
>>                > >>
>>                > >> Join IPexpert's Free CCIE Peer Groups & Study
>> Communities at < <http://www.ipexpert.com/communities>
>> http://www.ipexpert.com/communities>
>> <http://www.IPexpert.com/communities>www.IPexpert.com/communities
>>                > >>
>>                > >> On Dec 25, 2009, at 9:10 PM, Amp < 
>> <mailto:<amccar...@cciequest.com>
>> amccar...@cciequest.com> <amccar...@cciequest.com>amccar...@cciequest.com>
>> wrote:
>>                > >>
>>                > >>> Hey Gang,
>>                > >>> I was wondering has these started shipping yet and if
>> so, how much
>>                > >>> for
>>                > >>> current customers?
>>                > >>>
>>                > >>> Volume 1 (CCIE Voice 3.0) Walk-Through Video
>> Tutorials
>>                > >>> Shipping Status: This new product is not expected to
>> ship until
>>                > >>> December 20th, 2009.
>>                > >>>
>>                > >>> Amp
>>                > >>>
>>                > >>> _______________________________________________
>>                > >>> For more information regarding industry leading CCIE
>> Lab training,
>>                > >>> please visit < <http://www.ipexpert.com/>
>> http://www.ipexpert.com/> <http://www.ipexpert.com>www.ipexpert.com
>>                > >> _______________________________________________
>>                > >> For more information regarding industry leading CCIE
>> Lab training,
>>                > >> please visit < <http://www.ipexpert.com/>
>> http://www.ipexpert.com/> <http://www.ipexpert.com>www.ipexpert.com
>>                > >>
>>                > >>
>>                > >> --
>>                > >> < <http://www.ccietalk.com/>http://www.ccietalk.com/>
>> <http://www.ccietalk.com>www.ccietalk.com
>>                > >>
>>                > > _______________________________________________
>>                > > For more information regarding industry leading CCIE
>> Lab training,
>>                > > please visit < <http://www.ipexpert.com/>
>> http://www.ipexpert.com/> <http://www.ipexpert.com>www.ipexpert.com
>>                > _______________________________________________
>>                > For more information regarding industry leading CCIE Lab
>> training, please visit < <http://www.ipexpert.com/>
>> http://www.ipexpert.com/> <http://www.ipexpert.com>www.ipexpert.com
>>
>>
>> ________________________________
>>
>>                Add other email accounts to Hotmail in 3 easy steps. Find
>> out how. < <http://clk.atdmt.com/UKM/go/186394593/direct/01/>
>> http://clk.atdmt.com/UKM/go/186394593/direct/01/>
>>
>>                _______________________________________________
>>                For more information regarding industry leading CCIE Lab
>> training, please visit < <http://www.ipexpert.com/>
>> http://www.ipexpert.com/> <http://www.ipexpert.com>www.ipexpert.com
>>
>>
>>
>>
>>
>>
>>        --
>>        < <http://www.ccietalk.com/>http://www.ccietalk.com/>
>> <http://www.ccietalk.com>www.ccietalk.com
>>
>>
>> ________________________________
>>
>>        View your other email accounts from your Hotmail inbox. Add them
>> now. < <http://clk.atdmt.com/UKM/go/186394592/direct/01/>
>> http://clk.atdmt.com/UKM/go/186394592/direct/01/>
>>
>> _______________________________________________
>> For more information regarding industry leading CCIE Lab training, please
>> visit <http://www.ipexpert.com>www.ipexpert.com
>>
>
>  _______________________________________________
> For more information regarding industry leading CCIE Lab training, please
> visit <http://www.ipexpert.com>www.ipexpert.com
>
>
> _______________________________________________
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
>
_______________________________________________
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

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