I agree to Thomas.It would be nice to know that IPexpert does care for existing customers by giving some incentive on new products.
On Wed, Dec 30, 2009 at 10:01 PM, Thomas Bader <tba...@netcologne.de> wrote: > Wayne, > > although this is a sales question I ask in the OSL as the question seems to > be common: > > can you please push your sales reps to make a "special" offer for existing > BLS customers? > > My case might be a bit special as I bought the v3 BLS, but prior to the web > site change. > > Thanks and kind regards, > > Thomas > > -----Ursprüngliche Nachricht----- > *Von:* ccie_voice-boun...@onlinestudylist.com [mailto: > ccie_voice-boun...@onlinestudylist.com]*im Auftrag von *Wayne Lawson > *Gesendet:* Mittwoch, 30. Dezember 2009 15:41 > *An:* Dew Swen > *Cc:* <ccie_voice@onlinestudylist.com>; Vik Malhi; Pulos, Greg > *Betreff:* Re: [OSL | CCIE_Voice] Volume 1 (CCIE Voice 3.0) Walk-Through > VideoTutorials > > Greg (and Dew) - A totally new VOD product is going to ship at no charge > (you can check our website for the ETA). This newly overhauled VOD is much, > much better and was redone by Vik Malhi. We totally agree with your comments > on the initial one that was done by a former employee. > > Regarding the Volume 1 Video Walk Throughd - these have never been included > in the BLS. These are a totally new product, thus there's no "free update". > > > Also - regarding your comment about you assuming that our products should > be updated (without a cost) due to mandated test changes - we're doing > that...are you implying that we're not? > > Regards, > > Wayne A. Lawson II - CCIE #5244 > Founder & President - IPexpert > Mailto: <wlaw...@ipexpert.com>wlaw...@ipexpert.com > Telephone: +1.810.326.1444, ext. 101 > Live Assistance, Please visit: <http://www.ipexpert.com/chat> > www.ipexpert.com/chat > eFax: +1.810.454.0130 > > ::Message sent from iPhone:: > > IPexpert is a premier provider of Classroom and Self-Study Cisco CCNA (R&S, > Voice & Security), CCNP, CCVP, CCSP and CCIE (R&S, Voice, Security & Service > Provider) Certification Training with locations throughout the United > States, Europe and Australia. Be sure to check out our online communities at > www.ipexpert.com/communities and our public website at www.ipexpert.com. > > On Dec 30, 2009, at 9:23 AM, Dew Swen <dew.s...@gmail.com> wrote: > > Totally agree Greg. > > > Dew Swen > > > On Wed, Dec 30, 2009 at 3:24 PM, Pulos, Greg < <gpu...@doc.gov> > gpu...@doc.gov> wrote: > >> WOW...and I thought the $3500+ I've already spent on IP Expert self based >> learning products would contain updates that are mandated by test changes. >> >> And to think I have to pay more for the new Video series when all we had >> was that 'mark SNORE' crap that was only good as a sleeping aid!!! >> >> Well, needless to say, kind of disappointing to know the video material >> for the new lab version is not included, even though we've paid for the old >> video crap that I wouldn't use as toilet paper.... >> >> ARG!!!! >> >> I think I'll be saving my money this time as I doubt anything new can be >> so much better that it is worth paying for a second time. >> >> greg >> >> >> -----Original Message----- >> From: <ccie_voice-boun...@onlinestudylist.com> >> ccie_voice-boun...@onlinestudylist.com >> [mailto:<ccie_voice-boun...@onlinestudylist.com> >> ccie_voice-boun...@onlinestudylist.com] On Behalf Of Wayne Lawson >> Sent: Friday, December 25, 2009 7:56 PM >> To: A A >> Cc: < <ccie_voice@onlinestudylist.com>ccie_voice@onlinestudylist.com>; >> <<vma...@ipexpert.com> >> vma...@ipexpert.com> >> Subject: Re: [OSL | CCIE_Voice] Volume 1 (CCIE Voice 3.0) Walk-Through >> Video Tutorials >> >> This new prodict was not part of the BLS until a week or so ago - so if >> you purchased a BLS PRIOR to our new website going live (which we have all >> of this information on record) - it's not included (and not free) and there >> will be a charge - no exceptions. Again - these "sales" types of questions >> should be sent to yor Training Advisor. >> >> >> Regards, >> >> Wayne A. Lawson II - CCIE #5244 >> Founder & President - IPexpert >> Mailto: <mailto: <wlaw...@ipexpert.com>wlaw...@ipexpert.com> >> <wlaw...@ipexpert.com>wlaw...@ipexpert.com >> Telephone: +1.810.326.1444, ext. 101 >> Live Assistance, Please visit: < <http://www.ipexpert.com/chat> >> http://www.ipexpert.com/chat> <http://www.ipexpert.com/chat> >> www.ipexpert.com/chat >> eFax: +1.810.454.0130 >> >> ::Message sent from iPhone:: >> >> IPexpert is a premier provider of Classroom and Self-Study Cisco CCNA >> (R&S, Voice & Security), CCNP, CCVP, CCSP and CCIE (R&S, Voice, Security & >> Service Provider) Certification Training with locations throughout the >> United States, Europe and Australia. Be sure to check out our online >> communities at <http://www.ipexpert.com/communities> >> www.ipexpert.com/communities and our public website at >> <http://www.ipexpert.com>www.ipexpert.com. >> >> On Dec 25, 2009, at 7:27 PM, A A < <f...@hotmail.com>f...@hotmail.com> >> wrote: >> >> >> >> Can vik or wayne confirm this please ? >> >> >> ________________________________ >> >> Date: Fri, 25 Dec 2009 19:25:01 -0500 >> Subject: Re: [OSL | CCIE_Voice] Volume 1 (CCIE Voice 3.0) >> Walk-Through Video Tutorials >> From: <mailto: <cciet...@gmail.com>cciet...@gmail.com> >> <cciet...@gmail.com>cciet...@gmail.com >> To: <mailto: <f...@hotmail.com>f...@hotmail.com> <f...@hotmail.com> >> f...@hotmail.com >> CC: <groupst...@ipexpert.com>groupst...@ipexpert.com; >> <ssh...@gmail.com>ssh...@gmail.com; <ccie_voice@onlinestudylist.com> >> ccie_voice@onlinestudylist.com; <mailto: <vma...@ipexpert.com> >> vma...@ipexpert.com> <vma...@ipexpert.com>vma...@ipexpert.com >> >> I think the new IPX policy is that if the version changes then >> that's a new product. Atleast thats how I understood. >> >> >> On Fri, Dec 25, 2009 at 7:23 PM, A A < <mailto: <f...@hotmail.com> >> f...@hotmail.com> <f...@hotmail.com>f...@hotmail.com> wrote: >> >> >> Entirely new? >> >> I thought this is part of the BLS product..... does it mean >> I'll need to pay extra to get them ? >> >> >> > From: <mailto: <groupst...@ipexpert.com> >> groupst...@ipexpert.com> <groupst...@ipexpert.com>groupst...@ipexpert.com >> > To: <mailto: <ssh...@gmail.com>ssh...@gmail.com> >> <ssh...@gmail.com>ssh...@gmail.com >> > Date: Fri, 25 Dec 2009 19:15:29 -0500 >> > CC: <mailto: <ccie_voice@onlinestudylist.com> >> ccie_voice@onlinestudylist.com> <ccie_voice@onlinestudylist.com> >> ccie_voice@onlinestudylist.com; <mailto: <vma...@ipexpert.com> >> vma...@ipexpert.com> <vma...@ipexpert.com>vma...@ipexpert.com >> > Subject: Re: [OSL | CCIE_Voice] Volume 1 (CCIE Voice 3.0) >> Walk-Through Video Tutorials >> >> > >> > The Vol 1 Video Solutions are an entirely new product - >> pricing >> > details are on our website. >> > >> > Regards, >> > >> > Wayne A. Lawson II - CCIE #5244 >> > Founder & President - IPexpert >> > Mailto: <mailto: <wlaw...@ipexpert.com> >> wlaw...@ipexpert.com> <wlaw...@ipexpert.com>wlaw...@ipexpert.com >> > Telephone: +1.810.326.1444, ext. 101 >> > Live Assistance, Please visit: >> <<http://www.ipexpert.com/chat> >> http://www.ipexpert.com/chat> <http://www.ipexpert.com/chat> >> www.ipexpert.com/chat >> > eFax: +1.810.454.0130 >> > >> > ::Message sent from iPhone:: >> > >> > IPexpert is a premier provider of Classroom and >> Self-Study Cisco CCNA >> > (R&S, Voice & Security), CCNP, CCVP, CCSP and CCIE (R&S, >> Voice, >> > Security & Service Provider) Certification Training with >> locations >> > throughout the United States, Europe and Australia. Be >> sure to check >> > out our online communities at >> <<http://www.ipexpert.com/communities> >> http://www.ipexpert.com/communities> >> <http://www.ipexpert.com/communities>www.ipexpert.com/communities and our >> > public website at < <http://www.ipexpert.com/> >> http://www.ipexpert.com/> <http://www.ipexpert.com>www.ipexpert.com. >> > >> > On Dec 25, 2009, at 6:53 PM, Lala Lander < >> <mailto:<ssh...@gmail.com> >> ssh...@gmail.com> <ssh...@gmail.com>ssh...@gmail.com> wrote: >> > >> > > So how existing custo era cab get this product >> > > >> > > On Friday, December 25, 2009, CCIETalk.com < >> <mailto:<cciet...@gmail.com> >> cciet...@gmail.com> <cciet...@gmail.com>cciet...@gmail.com> wrote: >> > >> I would like to know as well. >> > >> >> > >> On Fri, Dec 25, 2009 at 5:06 PM, Vik Malhi < >> <mailto:<vma...@ipexpert.com> >> vma...@ipexpert.com> <vma...@ipexpert.com>vma...@ipexpert.com> >> > >> wrote: >> > >> >> > >> They have not started shipping yet but will do so very >> shortly. >> > >> >> > >> Vik Malhi - CCIE#13890 >> > >> Senior Technical Instructor - IPexpert Inc >> > >> >> > >> Telephone: +1.810.326.1444 >> > >> Fax: +1.810.454.0130 >> > >> Mailto: <mailto: <vma...@ipexpert.com> >> vma...@ipexpert.com> <vma...@ipexpert.com>vma...@ipexpert.com >> > >> >> > >> Join IPexpert's Free CCIE Peer Groups & Study >> Communities at < <http://www.ipexpert.com/communities> >> http://www.ipexpert.com/communities> >> <http://www.IPexpert.com/communities>www.IPexpert.com/communities >> > >> >> > >> On Dec 25, 2009, at 9:10 PM, Amp < >> <mailto:<amccar...@cciequest.com> >> amccar...@cciequest.com> <amccar...@cciequest.com>amccar...@cciequest.com> >> wrote: >> > >> >> > >>> Hey Gang, >> > >>> I was wondering has these started shipping yet and if >> so, how much >> > >>> for >> > >>> current customers? >> > >>> >> > >>> Volume 1 (CCIE Voice 3.0) Walk-Through Video >> Tutorials >> > >>> Shipping Status: This new product is not expected to >> ship until >> > >>> December 20th, 2009. >> > >>> >> > >>> Amp >> > >>> >> > >>> _______________________________________________ >> > >>> For more information regarding industry leading CCIE >> Lab training, >> > >>> please visit < <http://www.ipexpert.com/> >> http://www.ipexpert.com/> <http://www.ipexpert.com>www.ipexpert.com >> > >> _______________________________________________ >> > >> For more information regarding industry leading CCIE >> Lab training, >> > >> please visit < <http://www.ipexpert.com/> >> http://www.ipexpert.com/> <http://www.ipexpert.com>www.ipexpert.com >> > >> >> > >> >> > >> -- >> > >> < <http://www.ccietalk.com/>http://www.ccietalk.com/> >> <http://www.ccietalk.com>www.ccietalk.com >> > >> >> > > _______________________________________________ >> > > For more information regarding industry leading CCIE >> Lab training, >> > > please visit < <http://www.ipexpert.com/> >> http://www.ipexpert.com/> <http://www.ipexpert.com>www.ipexpert.com >> > _______________________________________________ >> > For more information regarding industry leading CCIE Lab >> training, please visit < <http://www.ipexpert.com/> >> http://www.ipexpert.com/> <http://www.ipexpert.com>www.ipexpert.com >> >> >> ________________________________ >> >> Add other email accounts to Hotmail in 3 easy steps. 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