Absolutely!

I'll tell you guys what - email me directly with what it is you're looking for (wlaw...@ipexpert.com) - and I'll forward to the appropriate Training Advisor and have them provide a discounted coupon code.

Regards,

Wayne A. Lawson II - CCIE #5244
Founder & President - IPexpert
Mailto: wlaw...@ipexpert.com
Telephone: +1.810.326.1444, ext. 101
Live Assistance, Please visit: www.ipexpert.com/chat
eFax: +1.810.454.0130

::Message sent from iPhone::

IPexpert is a premier provider of Classroom and Self-Study Cisco CCNA (R&S, Voice & Security), CCNP, CCVP, CCSP and CCIE (R&S, Voice, Security & Service Provider) Certification Training with locations throughout the United States, Europe and Australia. Be sure to check out our online communities at www.ipexpert.com/communities and our public website at www.ipexpert.com.

On Dec 30, 2009, at 12:29 PM, kamal yousaf <lovingprin...@gmail.com> wrote:

I agree to Thomas.It would be nice to know that IPexpert does care for existing customers by giving some incentive on new products.

On Wed, Dec 30, 2009 at 10:01 PM, Thomas Bader <tba...@netcologne.de> wrote:
Wayne,

although this is a sales question I ask in the OSL as the question seems to be common:

can you please push your sales reps to make a "special" offer for existing BLS customers?

My case might be a bit special as I bought the v3 BLS, but prior to the web site change.

Thanks and kind regards,

Thomas
-----Ursprüngliche Nachricht-----
Von: ccie_voice-boun...@onlinestudylist.com [mailto:ccie_voice- boun...@onlinestudylist.com]im Auftrag von Wayne Lawson
Gesendet: Mittwoch, 30. Dezember 2009 15:41
An: Dew Swen
Cc: <ccie_voice@onlinestudylist.com>; Vik Malhi; Pulos, Greg
Betreff: Re: [OSL | CCIE_Voice] Volume 1 (CCIE Voice 3.0) Walk- Through VideoTutorials

Greg (and Dew) - A totally new VOD product is going to ship at no charge (you can check our website for the ETA). This newly overhauled VOD is much, much better and was redone by Vik Malhi. We totally agree with your comments on the initial one that was done by a former employee.

Regarding the Volume 1 Video Walk Throughd - these have never been included in the BLS. These are a totally new product, thus there's no "free update".

Also - regarding your comment about you assuming that our products should be updated (without a cost) due to mandated test changes - we're doing that...are you implying that we're not?

Regards,

Wayne A. Lawson II - CCIE #5244
Founder & President - IPexpert
Mailto: wlaw...@ipexpert.com
Telephone: +1.810.326.1444, ext. 101
Live Assistance, Please visit: www.ipexpert.com/chat
eFax: +1.810.454.0130

::Message sent from iPhone::

IPexpert is a premier provider of Classroom and Self-Study Cisco CCNA (R&S, Voice & Security), CCNP, CCVP, CCSP and CCIE (R&S, Voice, Security & Service Provider) Certification Training with locations throughout the United States, Europe and Australia. Be sure to check out our online communities at www.ipexpert.com/communities and our public website at www.ipexpert.com.

On Dec 30, 2009, at 9:23 AM, Dew Swen <dew.s...@gmail.com> wrote:

Totally agree Greg.


Dew Swen


On Wed, Dec 30, 2009 at 3:24 PM, Pulos, Greg <gpu...@doc.gov> wrote:
WOW...and I thought the $3500+ I've already spent on IP Expert self based learning products would contain updates that are mandated by test changes.

And to think I have to pay more for the new Video series when all we had was that 'mark SNORE' crap that was only good as a sleeping aid!!!

Well, needless to say, kind of disappointing to know the video material for the new lab version is not included, even though we've paid for the old video crap that I wouldn't use as toilet paper....

ARG!!!!

I think I'll be saving my money this time as I doubt anything new can be so much better that it is worth paying for a second time.

greg


-----Original Message-----
From: ccie_voice-boun...@onlinestudylist.com [mailto:ccie_voice- boun...@onlinestudylist.com] On Behalf Of Wayne Lawson
Sent: Friday, December 25, 2009 7:56 PM
To: A A
Cc: <ccie_voice@onlinestudylist.com>; <vma...@ipexpert.com>
Subject: Re: [OSL | CCIE_Voice] Volume 1 (CCIE Voice 3.0) Walk- Through Video Tutorials

This new prodict was not part of the BLS until a week or so ago - so if you purchased a BLS PRIOR to our new website going live (which we have all of this information on record) - it's not included (and not free) and there will be a charge - no exceptions. Again - these "sales" types of questions should be sent to yor Training Advisor.


Regards,

Wayne A. Lawson II - CCIE #5244
Founder & President - IPexpert
Mailto: <mailto:wlaw...@ipexpert.com> wlaw...@ipexpert.com
Telephone: +1.810.326.1444, ext. 101
Live Assistance, Please visit: <http://www.ipexpert.com/chat> 
www.ipexpert.com/chat
eFax: +1.810.454.0130

::Message sent from iPhone::

IPexpert is a premier provider of Classroom and Self-Study Cisco CCNA (R&S, Voice & Security), CCNP, CCVP, CCSP and CCIE (R&S, Voice, Security & Service Provider) Certification Training with locations throughout the United States, Europe and Australia. Be sure to check out our online communities at www.ipexpert.com/communities and our public website at www.ipexpert.com.

On Dec 25, 2009, at 7:27 PM, A A <f...@hotmail.com> wrote:



       Can vik or wayne confirm        this please ?


________________________________

       Date: Fri, 25 Dec 2009 19:25:01 -0500
Subject: Re: [OSL | CCIE_Voice] Volume 1 (CCIE Voice 3.0) Walk-Through Video Tutorials
       From: <mailto:cciet...@gmail.com> cciet...@gmail.com
       To: <mailto:f...@hotmail.com> f...@hotmail.com
CC: groupst...@ipexpert.com; ssh...@gmail.com; ccie_voice@onlinestudylist.com ; <mailto:vma...@ipexpert.com> vma...@ipexpert.com

I think the new IPX policy is that if the version changes then that's a new product. Atleast thats how I understood.


On Fri, Dec 25, 2009 at 7:23 PM, A A < <mailto:f...@hotmail.com> f...@hotmail.com> wrote:


               Entirely new?

I thought this is part of the BLS product..... does it mean I'll need to pay extra to get them ?


               > From: <mailto:groupst...@ipexpert.com> groupst...@ipexpert.com
               > To: <mailto:ssh...@gmail.com> ssh...@gmail.com
               > Date: Fri, 25 Dec 2009 19:15:29 -0500
> CC: <mailto:ccie_voice@onlinestudylist.com> ccie_voice@onlinestudylist.com ; <mailto:vma...@ipexpert.com> vma...@ipexpert.com > Subject: Re: [OSL | CCIE_Voice] Volume 1 (CCIE Voice 3.0) Walk-Through Video Tutorials

               >
> The Vol 1 Video Solutions are an entirely new product - pricing
               > details are on our website.
               >
               > Regards,
               >
               > Wayne A. Lawson II - CCIE #5244
               > Founder & President - IPexpert
               > Mailto: <mailto:wlaw...@ipexpert.com> wlaw...@ipexpert.com
               > Telephone: +1.810.326.1444, ext. 101
> Live Assistance, Please visit: <http://www.ipexpert.com/chat > www.ipexpert.com/chat
               > eFax: +1.810.454.0130
               >
               > ::Message sent from iPhone::
               >
> IPexpert is a premier provider of Classroom and Self-Study Cisco CCNA > (R&S, Voice & Security), CCNP, CCVP, CCSP and CCIE (R&S, Voice, > Security & Service Provider) Certification Training with locations > throughout the United States, Europe and Australia. Be sure to check > out our online communities at <http://www.ipexpert.com/communities > www.ipexpert.com/communities and our > public website at <http://www.ipexpert.com/> www.ipexpert.com .
               >
> On Dec 25, 2009, at 6:53 PM, Lala Lander < <mailto:ssh...@gmail.com > ssh...@gmail.com> wrote:
               >
               > > So how existing custo era cab get this product
               > >
> > On Friday, December 25, 2009, CCIETalk.com < <mailto:cciet...@gmail.com > cciet...@gmail.com> wrote:
               > >> I would like to know as well.
               > >>
> >> On Fri, Dec 25, 2009 at 5:06 PM, Vik Malhi < <mailto:vma...@ipexpert.com > vma...@ipexpert.com>
               > >> wrote:
               > >>
> >> They have not started shipping yet but will do so very shortly.
               > >>
               > >> Vik Malhi - CCIE#13890
               > >> Senior Technical Instructor - IPexpert        Inc
               > >>
               > >> Telephone: +1.810.326.1444
               > >> Fax: +1.810.454.0130
               > >> Mailto: <mailto:vma...@ipexpert.com> vma...@ipexpert.com
               > >>
> >> Join IPexpert's Free CCIE Peer Groups & Study Communities at <http://www.ipexpert.com/communities> www.IPexpert.com/communities
               > >>
> >> On Dec 25, 2009, at 9:10 PM, Amp < <mailto:amccar...@cciequest.com > amccar...@cciequest.com> wrote:
               > >>
               > >>> Hey Gang,
> >>> I was wondering has these started shipping yet and if so, how much
               > >>> for
               > >>> current customers?
               > >>>
> >>> Volume 1 (CCIE Voice 3.0) Walk-Through Video Tutorials > >>> Shipping Status: This new product is not expected to ship until
               > >>> December 20th, 2009.
               > >>>
               > >>> Amp
               > >>>
               > >>> _______________________________________________
> >>> For more information regarding industry leading CCIE Lab training,
               > >>> please visit <http://www.ipexpert.com/> www.ipexpert.com
               > >> _______________________________________________
> >> For more information regarding industry leading CCIE Lab training,
               > >> please visit <http://www.ipexpert.com/> www.ipexpert.com
               > >>
               > >>
               > >> --
               > >> <http://www.ccietalk.com/> www.ccietalk.com
               > >>
               > > _______________________________________________
> > For more information regarding industry leading CCIE Lab training,
               > > please visit <http://www.ipexpert.com/> www.ipexpert.com
               > _______________________________________________
> For more information regarding industry leading CCIE Lab training, please visit <http://www.ipexpert.com/> www.ipexpert.com


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