> > > > Marcoccio, who called the whole situation "ridiculous," said the city > > will > > not waive the balance. > > > > "If there's a bill, it must be paid," she said. > > I agree with this. > > On this specific transaction the city might be "out" money. But the money > saved by automating the system such that staff does not have to touch these > bills went sent probably approaches millions. > > This is one of those touchy-feely news stories that ignores the reality of > the situation. Just pay the penny like a good citizen and shut the hell > up. > > To some extent you are right. Automating the system is a great thing. However, when systems are designed, there should be safeguards in it to prevent lunacy. To send out a one cent bill is a system failure.
My father-in-law worked at RJR years ago. When I told him about the graduate school bills I received, he was amazed. He said their system had guards built in to kick out bills that were not worth collecting. I suppose there a difference in private enterprise and state institutions. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Adobe® ColdFusion® 8 software 8 is the most important and dramatic release to date Get the Free Trial http://ad.doubleclick.net/clk;207172674;29440083;f Archive: http://www.houseoffusion.com/groups/cf-community/message.cfm/messageid:280644 Subscription: http://www.houseoffusion.com/groups/cf-community/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=89.70.5
