> ... leaving me with the impression that at Macromedia, the > left hand doesn't know what they right is doing and vice versa. Or maybe > it is as simple as I stated in a previous email; Macromedia has a > communication problem.
I personally believe that this is the root of nearly every problem at Macromedia right now. Internally and externally. Internally, probably mostly due to the fragmented communities of employees in the east/west coast offices, I have found that many MM employees lack an understanding of their own products and messaging. Externally, the MM.com website is disorganized, hard to navigate, and riddled with inconsistencies. As has also been brought up, a definite wall is up between developers and staff if you try to go through "normal" channels for support. I don't typically need MM to help me with understanding code or configuration, so all I typically need it for is bug submissions. The only successful way I have found to submit bugs is directly through a contact at MM or via a mailing list. As I've said on other lists, the wishlist is not an effective bug submission channel. Not to jump on the negative bandwagon here, but yes - I'd say Macromedia has some pretty crippling communications problems. Like many of you, I've been using CF for a long time (since v1.5). I want to do everything I can to help the company survive. I really love ColdFusion, I want to help fix things. I know people at Macromedia are listening because they are here on this (and other) lists, but are they the right people? Are they the people who can make real changes? Vernon, Sean, Jesse, Mike - What else can we developers do to fix things? I really feel like the entire developer community is becoming increasingly frustrated about a wide variety of issues, and IMHO it's becoming a serious PR issue for Macromedia. I think we all want to be constructive in our criticism, but we need an outlet that can actually change the big picture for the better. -Cameron ----------------- Cameron Childress Sumo Consulting Inc. --- cell: 678-637-5072 aim: cameroncf email: [EMAIL PROTECTED] > -----Original Message----- > From: Matt Liotta [mailto:[EMAIL PROTECTED]] > Sent: Tuesday, October 08, 2002 1:18 PM > To: CF-Talk > Subject: RE: LONG time CF Supporter - About ready to dump CF! > > > Who knows? I have heard many different perspectives on many different > issues I have brought up by many different people from Macromedia and > elsewhere. Thus leaving me with the impression that at Macromedia, the > left hand doesn't know what they right is doing and vice > versa. Or maybe > it is as simple as I stated in a previous email; Macromedia has a > communication problem. > > Matt Liotta > President & CEO > Montara Software, Inc. > http://www.montarasoftware.com/ > 888-408-0900 x901 > > > -----Original Message----- > > From: Jesse Noller [mailto:[EMAIL PROTECTED]] > > Sent: Tuesday, October 08, 2002 1:10 PM > > To: CF-Talk > > Subject: RE: LONG time CF Supporter - About ready to dump CF! > > > > And what is the other side of the story Matt? > > > > Jesse Noller > > [EMAIL PROTECTED] > > Macromedia Server Development > > > > > -----Original Message----- > > > From: Matt Liotta [mailto:[EMAIL PROTECTED]] > > > Sent: Tuesday, October 08, 2002 1:02 PM > > > To: CF-Talk > > > Subject: RE: LONG time CF Supporter - About ready to dump CF! > > > > > > I have pointed out things to whoever will listen at > Macromedia and I > all > > > I have to show for it is removal of my beta access to a > JRun service > > > pack. Thanks! > > > > > > Matt Liotta > > > President & CEO > > > Montara Software, Inc. > > > http://www.montarasoftware.com/ > > > 888-408-0900 x901 > > > > > > > > ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Archives: http://www.houseoffusion.com/cf_lists/index.cfm?forumid=4 Subscription: http://www.houseoffusion.com/index.cfm?sidebar=lists&body=lists/cf_talk FAQ: http://www.thenetprofits.co.uk/coldfusion/faq Get the mailserver that powers this list at http://www.coolfusion.com
