----- Original Message -----
From: Ray Champagne
To: CF-Talk
Sent: Tuesday, October 12, 2004 9:14 AM
Subject: why can't they log in? post II
I know that a lot of ppl were out for the holiday here in the US yesterday,
so I thought I might post this again.
Ray
I have inherited a rather simple application that has a section where
listees of an online directory can add/edit/delete their account info once
logging in to the system.
I am having a very small percentage of the users telling me that they are
having troubles logging in. The system does not allow them to log in using
their user/pass combo. Yet, when I look up their account info, I and just
about everyone else can log in easily. There is no complicated script,
basically we are just using cfapplication and a database to check if they
are registered, and if there is a match in the db, then we set their login
status to 'logged in'.
The weird thing about this is that most ppl (there are over 20,000 listees)
can get in fine. Just a handful are having problems. I have verified that
they are using the right user/pass, they have cookies turned on,
etc. Anybody got any idea what the issue may be? Can firewalls cause this
kind of behavior?
Stumped,
Ray
=============================================
Ray Champagne - Senior Application Developer
CrystalVision Web Site Design and Internet Services
603.433.9559
www.crystalvision.org
=============================================
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