it limits, I just remember it being there.
John
-----Original Message-----
From: Ray Champagne [mailto:[EMAIL PROTECTED]
Sent: Tuesday, October 12, 2004 10:57 AM
To: CF-Talk
Subject: Re: why can't they log in? post II
I have been trying, but the problem lies in the fact that this is an
online directory of Yoga Teachers and Students.
Unfortunately, not to pigeonhole people, but in my experience with this
site, Yoga ppl are not the most computer savvy bunch in the world.
Asking them what virus protection software they use is like asking them
what the square root of pi is.
LOL...I have had TONS of users come back and ask me what 'cut and paste'
is when trying to link to our site. Seriously, I cannot make stuff like
this up!
About the only thing that I have found that seems to be common is that
they are all using Windows XP. I did some searching online for XP and
ColdFusion and Firewalls, etc and really have come up with a whole lotta
nothing.
Thanks for trying to help though. I think that I might ask the few
people that are having problems to see if they have virus software or
not. I will see where that takes me. Good suggestion.
Ray
At 10:48 AM 10/12/2004, you wrote:
>Do you have the ability to cross reference these users Ray, too see
>what Firewall/AV software they may have in common? That could go a long
>way towards pinpointing the guilty party.
> ----- Original Message -----
> From: Ray Champagne
> To: CF-Talk
> Sent: Tuesday, October 12, 2004 9:31 AM
> Subject: Re: why can't they log in? post II
>
>
> Nope, they are blocked all the time (on their machine, of course).
> And the
> DB is an access DB, so I am pretty certain it is not that.
>
> I really think it has something to do with Firewalls or, as someone
> suggested here yesterday, it might be a Norton thing, or a combo of
> both. I just don't know what to have the users try to
disable/enable, etc
> if it was something like that.
>
> Thanks for the suggestion, tho.
>
> At 10:21 AM 10/12/2004, you wrote:
> >The accounts aren't being locked for a period of time are they Ray?
> I know
> >you said you inherited the application, perhaps its locking
> accounts after
> >unsuccessful attempts somewhere, maybe at the DB level?
> >
> > ----- Original Message -----
> > From: Ray Champagne
> > To: CF-Talk
> > Sent: Tuesday, October 12, 2004 9:14 AM
> > Subject: why can't they log in? post II
> >
> >
> > I know that a lot of ppl were out for the holiday here in the US
> > yesterday,
> > so I thought I might post this again.
> >
> > Ray
> >
> > I have inherited a rather simple application that has a section
where
> > listees of an online directory can add/edit/delete their account
> info once
> > logging in to the system.
> >
> > I am having a very small percentage of the users telling me that
> they are
> > having troubles logging in. The system does not allow them to
log in
> > using
> > their user/pass combo. Yet, when I look up their account info,
I
> and just
> > about everyone else can log in easily. There is no complicated
script,
> > basically we are just using cfapplication and a database to
check
> if they
> > are registered, and if there is a match in the db, then we set
> their login
> > status to 'logged in'.
> >
> > The weird thing about this is that most ppl (there are over
20,000
> > listees)
> > can get in fine. Just a handful are having problems. I have
verified
> > that
> > they are using the right user/pass, they have cookies turned on,
> > etc. Anybody got any idea what the issue may be? Can firewalls
cause
> > this
> > kind of behavior?
> >
> > Stumped,
> >
> > Ray
> >
> > =============================================
> > Ray Champagne - Senior Application Developer
> > CrystalVision Web Site Design and Internet Services
> > 603.433.9559
> > www.crystalvision.org
> > =============================================
> >
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