----- Original Message -----
From: Ray Champagne
To: CF-Talk
Sent: Tuesday, October 12, 2004 9:31 AM
Subject: Re: why can't they log in? post II
Nope, they are blocked all the time (on their machine, of course). And the
DB is an access DB, so I am pretty certain it is not that.
I really think it has something to do with Firewalls or, as someone
suggested here yesterday, it might be a Norton thing, or a combo of
both. I just don't know what to have the users try to disable/enable, etc
if it was something like that.
Thanks for the suggestion, tho.
At 10:21 AM 10/12/2004, you wrote:
>The accounts aren't being locked for a period of time are they Ray? I know
>you said you inherited the application, perhaps its locking accounts after
>unsuccessful attempts somewhere, maybe at the DB level?
>
> ----- Original Message -----
> From: Ray Champagne
> To: CF-Talk
> Sent: Tuesday, October 12, 2004 9:14 AM
> Subject: why can't they log in? post II
>
>
> I know that a lot of ppl were out for the holiday here in the US
> yesterday,
> so I thought I might post this again.
>
> Ray
>
> I have inherited a rather simple application that has a section where
> listees of an online directory can add/edit/delete their account info once
> logging in to the system.
>
> I am having a very small percentage of the users telling me that they are
> having troubles logging in. The system does not allow them to log in
> using
> their user/pass combo. Yet, when I look up their account info, I and just
> about everyone else can log in easily. There is no complicated script,
> basically we are just using cfapplication and a database to check if they
> are registered, and if there is a match in the db, then we set their login
> status to 'logged in'.
>
> The weird thing about this is that most ppl (there are over 20,000
> listees)
> can get in fine. Just a handful are having problems. I have verified
> that
> they are using the right user/pass, they have cookies turned on,
> etc. Anybody got any idea what the issue may be? Can firewalls cause
> this
> kind of behavior?
>
> Stumped,
>
> Ray
>
> =============================================
> Ray Champagne - Senior Application Developer
> CrystalVision Web Site Design and Internet Services
> 603.433.9559
> www.crystalvision.org
> =============================================
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