What type of load is this web service receiving?  Is this significantly more 
load than the server had been receiving before adding the web service? If the 
CF server load increased because of adding the web service you may need to 
retune the JVM settings.  And if you've never tuned the JVM it may be time to 
do so.

http://www.trunkful.com/index.cfm/JVM-Tuning


Wil Genovese

One man with courage makes a majority.
-Andrew Jackson

A fine is a tax for doing wrong. A tax is a fine for doing well. 

On Feb 21, 2010, at 2:43 PM, Leon Miller-Out wrote:

> 
> Matthew, I'm on Linux, not Windows, so Process Monitor won't help here. I 
> don't think I'm going be able to figure this out with a Java debugger. That's 
> just beyond my capabilities.
> 
> Does Adobe actually support CF7? We tried to find out and it sounded like 
> they've outsourced support for it to Fig Leaf Software.
> 
> If there's anyone who thinks they can get to the bottom of this, I'm pretty 
> much ready to hire them.
> 
> Leon
> 
>> You can try running Process Monitor (http://technet.microsoft.
>> com/en-us/sysinternals/bb896645.aspx) while the application is in the 
>> bad state. Once you reproduce the error, check the log for the 
>> location that the app is trying to load the class and ensure it looks 
>> correct.  If you don't see anything amiss, you may have to fire up a 
>> Java debugger to figure out what might be causing the FNF exception.  
>> You could also open up a support case with Adobe and work with them to 
>> figure it out. 
>> 
>> 
>> - Matt Small
>> 
>> 
> 
> 
> 

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