One way around this delimma is to make a business assessment or design specs as the next step in a multi-step process, so you dont get screwed.
Sounds very familiar, like someone who is trying to get something for nothing. :) Chris Combs New Creation Consulting -----Original Message----- From: Mary Fowler [mailto:[EMAIL PROTECTED]] Sent: Monday, January 28, 2002 2:30 PM To: CF-Talk Subject: OT - User Friendly? Has anyone had to come up with contract language that helps nail down the elusive term 'user friendly' in a fixed priced contract? It is a point being negotiated at this time with a client. The quote has to be fixed cost. The quote has to be done fast. The client uses the term a lot in thier deliverable specifications. We are saying we would like to take the term out because it is too vague. They are asking us what the 'industry standard' wording for 'user friendly' is. I say we need more design specifications. Sound familiar? Any thoughts and/or examples of language would be greatly appreciated. TIA, :)mary ______________________________________________________________________ Why Share? Dedicated Win 2000 Server · PIII 800 / 256 MB RAM / 40 GB HD / 20 GB MO/XFER Instant Activation · $99/Month · Free Setup http://www.pennyhost.com/redirect.cfm?adcode=coldfusionc FAQ: http://www.thenetprofits.co.uk/coldfusion/faq Archives: http://www.mail-archive.com/cf-talk@houseoffusion.com/ Unsubscribe: http://www.houseoffusion.com/index.cfm?sidebar=lists