How often and how long are the outages?
Write down the times that this has happened and call it in and have ATT's
Frame Relay group check the path of your PVC to see if there were any
network related issues.
Things that could have happened are, reroutes, downed trunks, etc...
I believe ATT keeps 24 hours worth of logs on the stratacom network so
if you see an outage, call it in as soon as possible and have them
investigate.
Another thing you could ask for is have them reroute your pvc to a different
path if a better one is available.
Paul
Message Posted at:
http://www.groupstudy.com/form/read.php?f=7&i=20629&t=20609
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