Gerard Seibert wrote: > The solution is simple. All you need do is properly post/advertise that you do > not support user installed software; i.e., software not supplied by you. Many > web providers do that presently. You might also strategically place a FAQ > dealing with ClamAV and it's configuration file. Better yet, provide a > pre-configured file that your users could download and install.
Mmm... have you ever done tech support? :-) You're assuming people read FAQs, notifications, etc. "Correct by default" defaults are better. Unfortunately, our business model is such that we have to support a diverse userbase, including users who install their own Clam packages. We can't change that. > My own opinion is that the developers are not going to change the default > settings since they are what the majority of users would want enabled by > default. Really? All posters on this thread who gave an opinion wanted PhishingScanURLs off by default. I invite users who want PhishingScanURLs to be on by default to come forward; I'll happily go with the majority decision. Regards, David. _______________________________________________ Help us build a comprehensive ClamAV guide: visit http://wiki.clamav.net http://lurker.clamav.net/list/clamav-users.html
