--On 16 November 2007 13:47:58 -0500 Gerard <[EMAIL PROTECTED]> wrote:

>
> Hold on here. Are you stating that you expect users to actually RTFM? I
> think you are expecting way too much.
>

No, it's not. Not when the users are professional IT people.

The default configuration should suit personal installs, not corporate 
installs.

The default configuration should not require a configuration file, but 
should look for one.

The documentation should allow professionals to make the right 
configurations for their institutions.

No upgrade should ever automatically change the current configuration file, 
except perhaps by adding documentation for new features. New features 
should work in a sensible way for personal installations without 
configuration.


-- 
Ian Eiloart
IT Services, University of Sussex
x3148
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