David,

 

You stated there is no report when "a user can't pass the login
process".

 

If you're using the CCA Agent and the user does not get authenticated,
the CAS does not posture the endpoint and no report will be created. Is
the "logon failure" due to a missing requirement or the users inability
to authenticate. Please provide a little more information.

 

CH

 

From: Cisco Clean Access Users and Administrators
[mailto:[email protected]] On Behalf Of David Pifer
Sent: Wednesday, April 15, 2009 02:14 PM
To: [email protected]
Subject: Users not appearing in the Reports

 

We have a number of machines that are not appearing the reports section
CCA. This is noticed when a user can't pass the login process and we
wanted to see what patch is missing. However the user, mac address and
IP are not locatable in the REPORTs. Any one else had this happen?

 

CCA version 4.1.6

Clients are 4.1.7 windows machines.

 


David L. Pifer - N9YNF - CCNA

TIS Network Engineering Services
Indiana State University, Office of Information Technology
210 N. 7th St., Rankin Hall R044, Terre Haute, IN 47809
812.237.2923 office  812.237.4361 fax 

 

 

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