Hi, We had a similar issue, this is the information we received from TAC. It has worked for us. Hope this helps.
Here's the process: Create a custom check for the following file SYSTEM_PROGRAMS\AVG\AVG8\sb.dat Under Clean Access -> Clean Access Agent -> Rules -> New Check, Check Category: File Check Check Type: File Date File Path: SYSTEM_PROGRAMS \AVG\AVG8\sb.dat Operator: later than File Date: CAM Date - (however old you will allow the definition files to be, i.e. 3 for 3 days) File Data Type: Modification Date Operating System: your choice And make sure to check "Automatically create rule based on this check". Now, you'll have a check and an associated rule for that check. Under Requirements -> Requirement-Rules, find what one you're currently using for AV definition updates. Make sure to change Requirement met if: to "any", and then check the box next to the new rule. You may have to do this for each OS you're using. Helvetiella Longoria Lead Network Security and Systems Engineer Division of Information Technology Florida International University PC531 11200 SW 8 ST Miami, FL 33199 From: Cisco Clean Access Users and Administrators [mailto:[email protected]] On Behalf Of Ken Donnelly Sent: Thursday, April 16, 2009 4:48 PM To: [email protected] Subject: AVG 8.5 We have this issue open with TAC for about a month now. CCA does not see AVG 8.5 as a valid A/V product. Can anyone help? Thank you, Ken Donnelly
