Wow Leon, I couldn't have said it better. Excellent!!
I think we should all remember that we were all newbies at one time. And we should also remember that not all of us are developers, but want to help by beta testing, and thereby submitting reports of what we see. And of course wouldn't mind passing along more info to a patient Mandrakesoft developer when asked, and we are given the commands to get that information. --Bill ======= Leon Brooks wrote: >On Tuesday 05 March 2002 22:51, Borsenkow Andrej wrote: > >>It is development list. People are expected to debug there problems and >>come here with at least suggestions what has to be done to fix them not >>coming here ranting and wining. There are enough other places for it. Or >>at least report problems in such way that makes it possible to track >>them down (not that I am always doing it this way myself :-) >> > >1. a report that there *is* a problem is more useful even with no hint > of a fix than no report; and > >2. having to put up with 90% spurious reports is better than a release > with a showstopper; and > >3. How on earth do you expect to have more developers (who qualify as > such in your eyes) on this list if you discourage the budding ones > before they really get started?; and > >4. IIRC, in the open source world at least, lists are here for helping > people, and the best way to do that is to educate people rather than > simply telling them off; and > >5. Many of the people who report to this list have no time, resources > or specific skills to contribute much more than they do; and > >6. A tight feedback loop is a key part of producing excellent software; > and > >6. [Guillame please note] even patches and stuff which seem irrelevant > to the majority, such as the LVM-on-/ one recently discussed, may > be useful to *someone*, and so their posting should be encouraged > for that reason alone; and > >7. Open Source is a funny place where the minority are in the majority, > or in other words, the flexibility and availability of the software > makes it *possible* (nobody sane claims `easy') for *everyone* to > get what they want out of it, even if they don't happen to fall near > the ephemeral `mainstream'; and > >8. Who made you list moderator? > >So... please go easy on the newbies, please encourage reports even if they >don't meet your high standards, please acknowledge reports that are useful to >you, please patiently educate rather than browbeating, or at least hold your >peace. > >Cheers; Leon >
