First of all thanks a lot mate
I am just now trying to solve the same issue for our customer. I set up
[EMAIL PROTECTED] with forwarding rules to info1, info2 and info3, created
those three mailboxes and set their MTAs
sorry what do you mean with MTA? do you refer to the own smtp?? does it
means mail transport agent??
to one of these mailboxes. I decided
to test it with [EMAIL PROTECTED] as sender address, but set a Reply-To
header to [EMAIL PROTECTED] address.
Then I wrote a small pythonfilter framework module, which adds a recipient
for
every message originated on any from info1 - info3 MTAs to be
[EMAIL PROTECTED] in addition to all recipients specified in message, thus
adding effectively a BCC: [EMAIL PROTECTED] header on the mail server.
But this was just because I can't find any method to force a BCC header in
their MTA, so opinions on this matter can vary. Naturally, this could be
only
done as I use whole courier MTA suite, with pythonfilter as an addition,
very
usefull one. If you use other MTA (postfix, qmail), you could use the same
idea, but I can't be of any help in implementing it.
Naturally I would prefer to use for something like this some kind of
ticketing
system, my hack is just a Poor Man's Ticketing System Implementation
anyway... and it does not solve possible multiple answers problem as well.
They are still able to answer the same mail request at once, as only after
the response is sent all the other members see it is actually done.
>
> So if any of this things isn't accepted and the only option is to use imap
> account installed in the outlook of several people, could I have mailbox
> corruptions? or similar?
>
I do not think this happens. I have often two or three MTAs
do you mean mail clients with MTA?
opened and
connected to the same mailbox via IMAP and nothing like this ever happened.
Regards,
Milan
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Egoitz Aurrekoetxea
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