He sounds like a bad egg, selfish types don't last long. I wouldn't worry about him canceling his membership, he sounds like he wouldn't have lasted long or contributed much.
-Alex /ah indyhall.org coworking in philadelphia On Wed, May 18, 2011 at 11:04 AM, Bianca Rico <[email protected]> wrote: > One member approached him, and three approached me. The one member said he > responded with, > "Coworking isn't supposed to be quite!" So I guess he ignore her. This is > true, I would like members to feel that they can work it out amongst > themselves but were still getting the hang of dealing with minor issues. > > > > > > On 5/18/2011 10:51 AM, Alex Hillman wrote: > > Were they complaining to you, or to him? > > That is, had they approached him and he ignored them, and then came to > you? > > Regardless of phone etiquette, if they're coming straight to you, that's > a systemic issue you might want to solve sooner than later. You'll find lots > of joy in having members that know how to work out their problems without > you. > > Far worse things than noisy phone usage will happen if people are really > collaborating, so starting early and with simple issues like this can be > very valuable! > > -Alex > > /ah > indyhall.org > coworking in philadelphia > > > On Wed, May 18, 2011 at 10:44 AM, Bianca Rico <[email protected]>wrote: > >> Thanks . I mean it was a handful of members who were complaining and I >> thought it would just be easier if I handled it but I think he was just a >> bit sensitive. Most of our other members are pretty awesome with their phone >> etiquette, just this one member. >> >> -- >> Sincerely, >> Bianca Rico >> Client Services >> MiamiShared.com >> Tel: 305-929-8688, ext. 143 >> >> Fax: 305-397-1250http://www.miamishared.com >> >> >> >> >> On 5/18/2011 10:33 AM, Alex Hillman wrote: >> >> I think Shane hit the nail on the head. We only intervene if there's a >> major issue. Noisy/messy coworkers, we strongly encourage members to deal >> with the issues one on one, and have never had an issue go unresolved. >> >> Outside of that, if this person is insensitive to their coworkers, >> that's a much larger problem and the other members are better off without >> him and, as such, you are as well. >> >> -Alex >> >> /ah >> indyhall.org >> coworking in philadelphia >> >> >> On Wed, May 18, 2011 at 9:36 AM, Step by Steppe >> <[email protected]>wrote: >> >>> Sorry to hear of this. Could be he felt attacked if your wording hinted >>> that others felt this way but you were the messenger. It would leave him >>> wondering who exactly felt that way... and since he'd never know since they >>> didn't approach him it would create tension, for that person at least, any >>> time they interacted with another member. >>> If your approach was simply the manager reminding someone about points in >>> the membership agreement, then you are dealing with an overly sensitive and >>> insecure person, and if not this incident then something else would be cause >>> for sensation. >>> Just stay calm and keep on. >>> Shane >>> >>> On 2011-05-18, at 6:50 PM, Bianca Rico wrote: >>> >>> > I was recently asked by three of my shared members to approach another >>> shared member about his loud phone conversations. I thought since we are all >>> friends he wouldn't take it so personally if I just directly asked him to be >>> a bit more conscious of his noise levels when on the phone in the shared >>> work space. Unfortunately, he took it personally and requested to cancel his >>> membership. I didn't want this other member to feel targeted which is why I >>> thought if I approached him directly in a nice way he would just lower his >>> voice or use the break room or one of the two conference rooms for his phone >>> calls. >>> > >>> > Any how, how have any of you dealt with loud members. I often received >>> the reply ," Well this is coworking its not supposed to be quite!" , but I >>> don't think that's entirely fair. Plenty of members are on the phone making >>> sales or discussing with clients, but some are just WAY louder than others. >>> Thoughts? >>> > >>> > -- >>> > Sincerely, >>> > Bianca Rico >>> > Client Services >>> > MiamiShared.com >>> > Tel: 305-929-8688, ext. 143 <305-929-8688%2C%20ext.%20143> >>> > Fax: 305-397-1250 >>> > http://www.miamishared.com >>> > >>> > -- >>> > You received this message because you are subscribed to the Google >>> Groups "Coworking" group. >>> > To post to this group, send email to [email protected]. >>> > To unsubscribe from this group, send email to >>> [email protected]. >>> > For more options, visit this group at >>> http://groups.google.com/group/coworking?hl=en. >>> > >>> >>> -- >>> You received this message because you are subscribed to the Google Groups >>> "Coworking" group. >>> To post to this group, send email to [email protected]. >>> To unsubscribe from this group, send email to >>> [email protected]. >>> For more options, visit this group at >>> http://groups.google.com/group/coworking?hl=en. >>> >>> >> -- >> You received this message because you are subscribed to the Google Groups >> "Coworking" group. >> To post to this group, send email to [email protected]. >> To unsubscribe from this group, send email to >> [email protected]. >> For more options, visit this group at >> http://groups.google.com/group/coworking?hl=en. >> >> >> >> -- >> You received this message because you are subscribed to the Google Groups >> "Coworking" group. >> To post to this group, send email to [email protected]. >> To unsubscribe from this group, send email to >> [email protected]. >> For more options, visit this group at >> http://groups.google.com/group/coworking?hl=en. >> > > -- > You received this message because you are subscribed to the Google Groups > "Coworking" group. > To post to this group, send email to [email protected]. > To unsubscribe from this group, send email to > [email protected]. > For more options, visit this group at > http://groups.google.com/group/coworking?hl=en. > > > > -- > Sincerely, > Bianca Rico > Client Services > MiamiShared.com > Tel: 305-929-8688, ext. 143 > Fax: 305-397-1250http://www.miamishared.com > > -- > You received this message because you are subscribed to the Google Groups > "Coworking" group. > To post to this group, send email to [email protected]. > To unsubscribe from this group, send email to > [email protected]. > For more options, visit this group at > http://groups.google.com/group/coworking?hl=en. > -- You received this message because you are subscribed to the Google Groups "Coworking" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/coworking?hl=en.
