Hi Jason,

Sorry then.  Since you mentioned you were new to the mailing list and yet
have been running CSGO servers for a while I'd figured I'd give you all the
official information (these are confirmed real information) Valve has given
us, as many of the other information made available are simply speculations
depending on how they have operated previously.  They were there simply
because (you receiving information through an alternative mean) you may
have missed it and may have overlooked confirmed information directly from
Valve.  Again, the information provided are 100% from Valve and the CSGO
Devs, therefore they are everything anyone has.  There really is no new
information directly from Valve besides for the ones I present to you in my
previous email.  We all are operating within the same parameters as the
information provided by Valve.

The reason why I recommended a managed CSGO server instance is mostly
because (as you said, you don't follow the development as much) that
company is basically paid to keep you up to date on new developments and
make sure your server is up and running properly.  Therefore, you probably
would not have missed the GLST email or any additional information that, I
again, provided to you in my earlier information.  As there are many people
who are running CSGO servers, it's a bit hard for Valve to hit every single
individual running a server.  Therefore, they tried what they could to
announce the GLST information to as many people as possible.

That information is all we have.  There have been many people in the past
who have messaged on this email list requesting for information regarding
why they've been banned and such and no-one (from what I can tell) have
received any response from Valve.  All we have gotten was an email from
Valve saying "all bans were properly done, there are no false bans"
(paraphrasing).  The reason why I recommend you open a ticket with Valve
Support is because I think you'd have a better chance at a personalized
answer pinpointing specifically what the error was if you talk to them
directly instead of asking them over this email list (which is mostly used
for announcements and addressing the CSGO server operating community, not
one-on-one interactions).

I get it that you're frustrated, however I tried the best I can to provide
you with all the official information Valve has given us and the best and
most up-to-date (and detailed) information I have available that was
received directly from Valve.  Again, mostly because operating over someone
else's assumptions or speculations can actually hurt you rather than help
you (even if they were intended to be helpful).  If you've already gone
over all the information previously provided and you don't find yourself in
violation within any of those guidelines, then I would suggest contacting
Valve in a slightly more polite manner than in your email stated before and
ask them for a proper clarification regarding the GLST ban.  Besides that,
I don't see how else you can get a direct personalized response from Valve
regarding your case with them as they haven't been responding to anyone
else's personalized requests on this email list.

This is your problem, not my problem.  I simply responded with all that
information before to make sure you covered the basic groundworks and
hopefully didn't miss anything, as in IT and server management the most
common issue usually has the simplest fix.

- Don


On Mon, Feb 29, 2016 at 2:03 PM, Larcen III <[email protected]> wrote:

> Don,
>
> Your words are not really helpful at all, sorry to break it to you.
>
> I know how to make gmail filters, thanks, whatever.
>
> Buy a managed server? Are you kidding me? I own a server, and it hosts a
> rust server, teamspeak server, and my small business website for $29 /
> month and has two 3TB hdds.
>
> I play CSGO everyday in MM but our group has this community server for
> bi-monthly community parties. (That's every other month)
>
> Cron autoupdates CSGO, as I mentioned before, etc.
>
> Why is gods name would I PAY PER SLOT on a shitty oversold "Managed"
> gameserver.
>
> I want to load various gametypes, and large map lists and we just have fun
> at it.
>
> This isn't a structured - REQUIRED UPTIME service that qualifies for a
> MANAGED SERVICE.
>
> It's a GAME.
>
> I'm co-locating my server so I got plenty of extra resources. i7 16GB ram
> etc.
>
> AGAIN:
>
> To blanket all server ops using GLST's why not give a warning, or three
> strikes in order to make sure they get the message.
>
> You mentioned OCT. 13th GSLT notice went out.
>
> WHERE? HERE IN THIS MAILING LIST I JUST SIGNED UP FOR THIS WEEK?
>
> Srs, a braindead halfwit would know to look at the number of users that
> created one or more GSLT's vs the number of subscribers to this list and
> know that they are nowhere NEAR equal.
>
> And also there's plebs like Killah who subscribe to this mailing list that
> aren't even server ops.
>
> Don, from what I can tell, all you are is in the way of getting a response
> from someone at Valve, who can give me REAL answers.
>
> Don't tell me this is the wrong place to dispute my ban, Steam Support
> isn't even responding back, they said if it wasn't a VAC ban then they
> couldn't help, and if it was a VAC ban, then they couldn't help. WTF  kind
> of circular logic is that? It's SUPER ANNOYING.
>
> I was also told to buy another copy of csgo on another account and a new
> phone number and spend some money to make sure my account was legit or some
> bull crap and that's GOT to be against the rules somewhere. Why would I do
> that to get banned again? FOR NO REASON.
>
> I GOT GSLT BANNED - FOR NO REASON.
>
> I FOLLOWED THE RULES - GOT BANNED ANYWAY.
>
> I see people going to alternate master servers ETC and I see why, this is
> maximum idiocy and I'm not going to sit still while I get shit on by valve.
> I'm sure as hell not going to spend more money with a company that cares so
> little about their own community.
>
> If you can't tell, I'm pretty upset, I'm upset because this is wrong, and
> unfair, unjust, and I'm not going to stop making youtube videos about it,
> blog posts about it, support tickets about it, emails about it, and calling
> valve about it. I will make sure that valve understands that what they did
> to me wasn't cool. It was unjustified, poorly executed, and poorly followed
> up on, and everyone else that will listen. What it would have cost me to
> rebuy csgo, I will spend on twitch streamers as donations to build
> awareness of this issue that is attacking the heart of the founding
> community.
>
> It shouldn't take all this noise to get a severe issue noticed.
>
> I'm not alone, many others were also wrongfully GSLT banned, even if they
> had never even generated a token.
>
>
>
>
> _______________________________________________
> Csgo_servers mailing list
> [email protected]
> https://list.valvesoftware.com/cgi-bin/mailman/listinfo/csgo_servers
>
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