We do much the same thing through IMail. Customers have a second POP account to retrieve email from the spam folder. They report false positives and spam that gets through by forwarding the messages as attachments to program aliases we have set up.
We'd like to add buttons to WebMail to allow customers to click a button instead of having to forward the message as an attachment. Maybe we'll do that when we migrate to SmarterMail later this year. Darin. ----- Original Message ----- From: "Shayne Embry" <[EMAIL PROTECTED]> To: <Declude.JunkMail@declude.com> Sent: Thursday, February 24, 2005 9:36 AM Subject: RE: [Declude.JunkMail] SmarterMail Held email recovery I understand why you may want to use your methods (for analyzing, adjusting, etc.). We prefer to use a different (not necessarily better) and much easier approach. One of the things that attracted us to SmarterMail was its built in Junk E-Mail Folder. We aren't using any of SM's Spam filtering features, but we are having Declude tag the subject of all hold-weight messages. We then setup domain content filtering in SM to route all tagged subjects into the users' Junk folder. We found that customers are much happier with checking held messages themselves, rather than call us to do it. And believe me, we're much happier with less administration. SM's autoclean feature makes it very easy to keep unchecked folders from eating up disk space. My only gripes are: #1 - you can't access the Junk folder through POP3; and #2 - there doesn't appear to be an easy way to combine SM's whitelisting with Declude (which is why we don't enable SM Spam filtering for customers--I don't want to try to explain to every customer why the screen shows you can whitelist an address, when in fact it won't whitelist it in Declude). Shayne Embry > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of Kevin Bilbee > Sent: Thursday, February 24, 2005 12:46 AM > To: Declude.JunkMail@declude.com > Subject: RE: [Declude.JunkMail] SmarterMail Held email recovery > > > I am just finishing up a version that will support IMail and > SmarterMail the new version fixes a few bugs and simplifies > the config GUI and renames the application so it reflects > what it does. I will be creating an installer later this > month. But I need to get the delivery from SmarterMail functional. > > > > Kevin Bilbee > > > > > > -----Original Message----- > > From: [EMAIL PROTECTED] > > [mailto:[EMAIL PROTECTED] On Behalf Of > Marc Catuogno > > Sent: Wednesday, February 23, 2005 9:11 PM > > To: Declude.JunkMail@declude.com > > Subject: RE: [Declude.JunkMail] SmarterMail Held email recovery > > > > > > Wow any of those scripts available for sale? > > > > -----Original Message----- > > From: [EMAIL PROTECTED] > > [mailto:[EMAIL PROTECTED] On Behalf Of > > Colbeck, Andrew > > Sent: Wednesday, February 23, 2005 9:27 PM > > To: Declude.JunkMail@declude.com > > Subject: RE: [Declude.JunkMail] SmarterMail Held email recovery > > > > Aha! That's pretty nifty, Kevin. > > > > Well, *if* SmarterMail doesn't have the ability to re-queue > > without scanning, I'd suggest that you could add a bit more > > development to your web application to accomodate automatic > > counterweighting of re-queued messages. > > > > You're a programmer, so I don't have to detail a technique > > for inserting a magic cookie into the header, and have > > Declude check for the cookie and counterweight/whitelist > > appropriately. But heck, I figured it was worth mentioning here. > > > > Andrew 8) > > > > -----Original Message----- > > From: [EMAIL PROTECTED] > > [mailto:[EMAIL PROTECTED] On Behalf Of > Kevin Bilbee > > Sent: Wednesday, February 23, 2005 5:55 PM > > To: Declude.JunkMail@declude.com > > Subject: RE: [Declude.JunkMail] SmarterMail Held email recovery > > > > > > I do not monitor my hold directory manually. I have a program > > the sends and email to all the users that have held email > > from the previous day with a recovery link for each message. > > The user has the option to recover the mesage or not. If they > > recover the message it is requeued and then delivered. A copy > > of the message source is also sent to our abuse@ email > > address to be analyzed and adjusted or to notify the admin of > > the sending server of the problem. > > > > Most of the messages that get held with our configuration > > fail due to SFP, HELOBOGUS, and RDNS otherwise I have very > > few false positives from filters to adjust for. I do not > > adjust for IP4 black list failures a server would have to be > > in 2 or 3 black lists to be held. > > > > > > > > Kevin Bilbee > > > > > > > > > > > > > > > -----Original Message----- > > > From: [EMAIL PROTECTED] > > > [mailto:[EMAIL PROTECTED] Behalf Of Colbeck, > > > Andrew > > > Sent: Wednesday, February 23, 2005 5:39 PM > > > To: Declude.JunkMail@declude.com > > > Subject: RE: [Declude.JunkMail] SmarterMail Held email recovery > > > > > > > > > Well, I guess our goals differ. > > > > > > So although with IMail+Declude you can re-queue without > > scanning (your > > > way) as well as re-queue with scanning (my way), I choose > > to re-queue > > > with scanning AND fix the reason why the message was held. > > > > > > Re-queuing with scanning forces me to fix it, and I also > > try to fix it > > > > > so that it is also fixed for future messages. > > > > > > So, while we wait for an official answer to your question (Hello, > > > Declude?) can you tell us why you want to re-queue > without scanning? > > > > > > Andrew 8) > > > > > > -----Original Message----- > > > From: [EMAIL PROTECTED] > > > [mailto:[EMAIL PROTECTED] On Behalf Of > > Kevin Bilbee > > > Sent: Wednesday, February 23, 2005 5:04 PM > > > To: Declude.JunkMail@declude.com > > > Subject: RE: [Declude.JunkMail] SmarterMail Held email recovery > > > > > > > > > SmarterMail executes declude allover again. > > > > > > > > > > > I never simply re-queue for delivery a message that was > held. I > > > > always re-queue such that Declude would scan it again. > > > > > > When you requeue a message with Imail the only thing you > > need to do it > > > > > move the D and Q files to the spool folder, they will not > > be rescanned > > > > > by declude. > > > > > > > > > > > Which implies that I must also do something about my Declude > > > > configuration to counterweight this and future messages > from the > > > > same sender, e.g. with a REVDNS or a REMOTEIP negative weight. > > > > > > By countreweighting a messages that failed would only cause > > it to not > > > fail the first time. I want to take a message that failed > > and was held > > > > > and requeue it for delivery. When requeueing the message it > > should not > > > > > be scanned again by declude. > > > > > > > > > > p.s. With IMail, I re-queue a message for scanning and > delivery by > > > > moving the D*.SMD to the spool folder, and then moving > the Q*.SMD > > > > file > > > > > > > to the spool\overflow folder. I also edit the D*.SMD > file before I > > > > move it, to remove any previous header additions, so > that on the > > > > next Declude scan, it gets only the "corrected" headers. > > > > > > This is not necessary. See above! > > > > > > > > > > > > Kevin Bilbee > > > > > > > > > > > > --- > > > [This E-mail was scanned for viruses by Declude Virus > > > (http://www.declude.com)] > > > > > > --- > > > This E-mail came from the Declude.JunkMail mailing list. To > > > unsubscribe, just send an E-mail to [EMAIL PROTECTED], > and type > > > "unsubscribe Declude.JunkMail". The archives can be found at > > > http://www.mail-archive.com. > > > --- > > > [This E-mail was scanned for viruses by Declude Virus > > (http://www.declude.com)] > > > > --- > > This E-mail came from the Declude.JunkMail mailing list. To > > unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type > > "unsubscribe Declude.JunkMail". The archives can be found at > > http://www.mail-archive.com. > > > > --- > > [This E-mail was scanned for viruses by Declude Virus > > (http://www.declude.com)] > > > > --- > > This E-mail came from the Declude.JunkMail mailing list. To > > unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type > > "unsubscribe Declude.JunkMail". The archives can be found at > > http://www.mail-archive.com. > > --- > > [This E-mail was scanned for viruses by Declude Virus > > (http://www.declude.com)] > > > > --- > > This E-mail came from the Declude.JunkMail mailing list. To > > unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type > > "unsubscribe Declude.JunkMail". The archives can be found at > > http://www.mail-archive.com. > > --- > > [This E-mail scanned for viruses by Declude Virus] > > > > > > > > --- > > [This E-mail scanned for viruses by Declude Virus] > > > > --- > > [This E-mail was scanned for viruses by Declude Virus > > (http://www.declude.com)] > > > > --- > > This E-mail came from the Declude.JunkMail mailing list. To > > unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type > > "unsubscribe Declude.JunkMail". The archives can be found at > > http://www.mail-archive.com. > > > > --- > [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com. --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com. --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com.
