Not sure who you spoke to at SmarterTools but I do NOT believe this is true.
Declude will not pick up a message until it is completed writing both the .hdr and .eml files, that is the reason why SmarterMail while writing the header will have the .eml file as .em_ (while writing) so that when the .hdr is complete ie. Written then and only then will Declude pick up the file to process it. Also you will see clearly, that the SM logs indicate a problem long before we receive the message. This was a new problem introduced by SmarterMail - 4.2.20 provided a fix for this. Again coming back to a previous post I made talking about the effects of the Mail server on Declude. The question always comes back to who should provide the fix, in this case we did as it was causing messages not being scanned by Declude for spam. I am trying to get a better understanding to the problem from SM and as soon as I have some answers from them I will post to the lists. David B www.declude.com -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Gary Steiner Sent: Tuesday, July 11, 2006 3:13 PM To: declude.junkmail@declude.com Subject: RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006 Here is SmarterTools take on the problem: > Failed is written to the .hdr if the message was not succesfully > recieved via SMTP. For instance, if the connection is closed mid > transmission. These(and corresponding .emls) are normally just deleted > by SmarterMail. The only reason you are noticing them is because of Declude storing them in the error folder. The implication is that Declude is interrupting part of SmarterMail's normail process. Now I know this is essentially what Declude does anyway, but shouldn't Declude know the difference between a message that has finished SMTP and SmarterMail is ready to deliver, and a message that is incomplete in the SMTP process and an SMTP retry is occurring so this failed message should be ignored? Otherwise we are going to get thousands of unneccessary incomplete messages dumped into the error folder that is going to do nothing other than to take up disk space. Not to mention that if some other type of error occurs that puts a message in the error folder, we'll never find it because its buried under all these other superfluous messages. Before 4.2.20, this wasn't a problem. -------- Original Message -------- > From: "David Barker" <[EMAIL PROTECTED]> > Sent: Monday, July 10, 2006 3:24 PM > To: declude.junkmail@declude.com > Subject: RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006 > > Gary, > > This is a SmarterMail issue. When they fail to complete the .hdr file > they write "Failed" in the .hdr as this was causing major spam leakage > for declude we decided to move incomplete messages to the \error > folder. You could try changing the "Failed" to Written and drop the > messages in the \spool. > > David B > www.declude.com > > -----Original Message----- > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of > Gary Steiner > Sent: Monday, July 10, 2006 2:52 PM > To: declude.junkmail@declude.com > Subject: re: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006 > > Now that I've installed 4.2.20, I'm getting a lot of messages in the > error folder (I'm running SmarterMail 3.3.2369). Most of them seem to > be spam, but there are some good messages in there. Am I now going to > have to scan this folder for false positives just like the held spam folder? > > Here is an example of the .hdr file for a message that was good: > > Failed > [EMAIL PROTECTED] > [EMAIL PROTECTED] > cmdspc: false > helo: ivmail1.fcc.es > > What does "Failed" mean? Is there something I can look for in the > headers of the message (in the .eml file) that would indicate this? > Is there any way to requeue this message? > > > -------- Original Message -------- > > From: "David Barker" <[EMAIL PROTECTED]> > > Sent: Friday, July 07, 2006 11:01 AM > > To: Declude.Virus@declude.com>, <Declude.JunkMail@declude.com > > Subject: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006 > > > > EVA ADD New NONSTANDARDHDR vulnerability test. Messages found to > > have broken headers are moved to the \virus folder > > > > EVA FIX ALLOWVULNERABILITIESFROM (for user) > > > > EVA FIX BANEXT buffer overflow > > > > SM ADD When an error is found in the envelope (.hdr) file the > > message is moved to the \error folder > > > > SM ADD Decludeproc will not start without a valid domainlist.xml > > > > SM FIX QUEUEFILE_SAVEFILE the log is showing the correct directory > > path > > > > SM FIX Allows admin to set VIRDIR to any directory path in the > > virus.cfg > > > > David Barker > > Product Manager > > Your Email security is our businessT > > 978.499.2933 office > > 978.988.1311 fax > > [EMAIL PROTECTED] > > > > > > > > --- > > This E-mail came from the Declude.JunkMail mailing list. To > > unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type > > "unsubscribe Declude.JunkMail". The archives can be found at > > http://www.mail-archive.com. > > > > > > --- > This E-mail came from the Declude.JunkMail mailing list. To > unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type > "unsubscribe Declude.JunkMail". The archives can be found at > http://www.mail-archive.com. > > > > --- > This E-mail came from the Declude.JunkMail mailing list. To > unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type > "unsubscribe Declude.JunkMail". The archives can be found at > http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com.
