Okay. I can confirm that all 20,000 messages have failed in the header file. My problem now seems to be that this directory is pretty large in size. A lot of these messages are larger than our maximum allowed size. I'm guessing that when SmarterMail receives an email larger than the maximum allowed size it writes failed in the header. Previously these were automatically deleted by SmarterMail and we never saw them. Now they're building up in the error directory.
The maximum size we allow for an email is 25MBs but in this directory I see a lot of emails that are > 25 MBs. I think I'm going to have to create a script that will clear this directory every day or so. Mark Strother Pacific Online Phone: 604-638-6010 ext. 222 Fax: 604-638-6020 Toll Free: 1-877-503-9870 http://www.pacificonline.com -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of John T (Lists) Sent: Tuesday, July 11, 2006 6:33 PM To: declude.junkmail@declude.com Subject: RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006 Mark, try this. Go to Windows Search function. Search files *.hdr Search text in files failed Search only the error directory. Once you run the search, select all, cut, past into a temp directory. You can now view the error directory to see if there is any file there that does not have failed in it. Again, I do not use SmarterMail so I do not know exactly how that is working but just trying to provide some assistance. John T eServices For You "Seek, and ye shall find!" > -----Original Message----- > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of > Mark Strother > Sent: Tuesday, July 11, 2006 4:34 PM > To: declude.junkmail@declude.com > Subject: RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006 > > As long as someone is working on this. I have 20,000 messages in the > error directory from the past 48 hours. Obviously there is no way we > can sort through this volume of mail. Randomly looking at samples it > appears as though every messages has the Failed text in the .hdr file. > I can only hope that these are all messages that can be deleted. > > Mark Strother > Pacific Online > Phone: 604-638-6010 ext. 222 > Fax: 604-638-6020 > Toll Free: 1-877-503-9870 > http://www.pacificonline.com > > -----Original Message----- > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of > David Barker > Sent: Tuesday, July 11, 2006 2:35 PM > To: declude.junkmail@declude.com > Subject: RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006 > > Gary, > > >From time to time I feel like the Declude pinyada but in this > >instance > we > have provided a solution for what is happening in SM. And as I have > said we are working with them to resolve this between us. > > David B > www.declude.com > > -----Original Message----- > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of > Gary Steiner > Sent: Tuesday, July 11, 2006 5:31 PM > To: declude.junkmail@declude.com > Subject: RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006 > > I don't have an answer to this question. I just know that it is a > problem. > > > But what I find amusing is, here is another instance of two vendors of > interacting software products who point the finger at each other, both > saying "it's the other guy's fault." > > > > -------- Original Message -------- > > From: "John T \(Lists\)" <[EMAIL PROTECTED]> > > Sent: Tuesday, July 11, 2006 5:21 PM > > To: declude.junkmail@declude.com > > Subject: RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006 > > > > Although I do not use SmarterMail, my take is these are like T files > > in Imail where it is not a complete message, but for some reason > > SmarterMail is allowing Declude to have them even though they are > > not > complete. > > > > John T > > eServices For You > > > > "Seek, and ye shall find!" > > > > > -----Original Message----- > > > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf > > > Of Gary Steiner > > > Sent: Tuesday, July 11, 2006 12:13 PM > > > To: declude.junkmail@declude.com > > > Subject: RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006 > > > > > > Here is SmarterTools take on the problem: > > > > > > > Failed is written to the .hdr if the message was not succesfully > > recieved via SMTP. > > > For > > > > instance, if the connection is closed mid transmission. > > > > These(and > > corresponding > > > .emls) are > > > > normally just deleted by SmarterMail. The only reason you are > > > > noticing > > them is > > > because of > > > > Declude storing them in the error folder. > > > > > > The implication is that Declude is interrupting part of > > > SmarterMail's > > normail process. > > > Now I know this is essentially what Declude does anyway, but > > > shouldn't > > Declude know > > > the difference between a message that has finished SMTP and > > > SmarterMail is > > ready to > > > deliver, and a message that is incomplete in the SMTP process and > > > an > > > > SMTP > > retry is > > > occurring so this failed message should be ignored? Otherwise we > > > are > > going to get > > > thousands of unneccessary incomplete messages dumped into the > > > error folder > > that is > > > going to do nothing other than to take up disk space. Not to > > > mention that > > if some > > > other type of error occurs that puts a message in the error > > > folder, we'll > > never find it > > > because its buried under all these other superfluous messages. > > > Before > > 4.2.20, this > > > wasn't a problem. > > > > > > > > > > > > -------- Original Message -------- > > > > From: "David Barker" <[EMAIL PROTECTED]> > > > > Sent: Monday, July 10, 2006 3:24 PM > > > > To: declude.junkmail@declude.com > > > > Subject: RE: [Declude.JunkMail] 4.2 build 20 Released 6 July > > > > 2006 > > > > > > > > Gary, > > > > > > > > This is a SmarterMail issue. When they fail to complete the .hdr > > > > file > > they > > > > write "Failed" in the .hdr as this was causing major spam > > > > leakage for declude we decided to move incomplete messages to > > > > the \error > folder. > > You > > > > could try changing the "Failed" to Written and drop the messages > > > > in the \spool. > > > > > > > > David B > > > > www.declude.com > > > > > > > > -----Original Message----- > > > > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf > > > > Of Gary Steiner > > > > Sent: Monday, July 10, 2006 2:52 PM > > > > To: declude.junkmail@declude.com > > > > Subject: re: [Declude.JunkMail] 4.2 build 20 Released 6 July > > > > 2006 > > > > > > > > Now that I've installed 4.2.20, I'm getting a lot of messages in > > > > the > > error > > > > folder (I'm running SmarterMail 3.3.2369). Most of them seem to > > > > be > > spam, > > > > but there are some good messages in there. Am I now going to > > > > have > > > > > to > > scan > > > > this folder for false positives just like the held spam folder? > > > > > > > > Here is an example of the .hdr file for a message that was good: > > > > > > > > Failed > > > > [EMAIL PROTECTED] > > > > [EMAIL PROTECTED] > > > > cmdspc: false > > > > helo: ivmail1.fcc.es > > > > > > > > What does "Failed" mean? Is there something I can look for in > > > > the > > headers > > > > of the message (in the .eml file) that would indicate this? Is > > > > there > > any > > > > way to requeue this message? > > > > > > > > > > > > -------- Original Message -------- > > > > > From: "David Barker" <[EMAIL PROTECTED]> > > > > > Sent: Friday, July 07, 2006 11:01 AM > > > > > To: Declude.Virus@declude.com>, <Declude.JunkMail@declude.com > > > > > Subject: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006 > > > > > > > > > > EVA ADD New NONSTANDARDHDR vulnerability test. Messages > > found to > > > > > have broken headers are moved to the \virus folder > > > > > > > > > > EVA FIX ALLOWVULNERABILITIESFROM (for user) > > > > > > > > > > EVA FIX BANEXT buffer overflow > > > > > > > > > > SM ADD When an error is found in the envelope (.hdr) > file > > the > > > > > message is moved to the \error folder > > > > > > > > > > SM ADD Decludeproc will not start without a valid > > domainlist.xml > > > > > > > > > > SM FIX QUEUEFILE_SAVEFILE the log is showing the > correct > > directory > > > > > path > > > > > > > > > > SM FIX Allows admin to set VIRDIR to any directory path > in > > the > > > > > virus.cfg > > > > > > > > > > David Barker > > > > > Product Manager > > > > > Your Email security is our businessT > > > > > 978.499.2933 office > > > > > 978.988.1311 fax > > > > > [EMAIL PROTECTED] > > > > > > > > > > > > > > > > > > > > --- > > > > > This E-mail came from the Declude.JunkMail mailing list. To > > > > > unsubscribe, just send an E-mail to [EMAIL PROTECTED], and > > > > > type "unsubscribe Declude.JunkMail". The archives can be > > > > > found at http://www.mail-archive.com. > > > > > > > > > > > > > > > > > > > > > > > > --- > > > > This E-mail came from the Declude.JunkMail mailing list. To > > unsubscribe, > > > > just send an E-mail to [EMAIL PROTECTED], and type > > > > "unsubscribe > > > > > Declude.JunkMail". The archives can be found at > > > > http://www.mail-archive.com. > > > > > > > > > > > > > > > > --- > > > > This E-mail came from the Declude.JunkMail mailing list. To > > > > unsubscribe, just send an E-mail to [EMAIL PROTECTED], and > > > > type > > > > > "unsubscribe Declude.JunkMail". The archives can be found at > > > > http://www.mail-archive.com. > > > > > > > > > > > > > > > > > > --- > > > This E-mail came from the Declude.JunkMail mailing list. To > > > unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type > > > "unsubscribe Declude.JunkMail". The archives can be found at > > > http://www.mail-archive.com. > > > > > > > > > > --- > > This E-mail came from the Declude.JunkMail mailing list. To > > unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type > > "unsubscribe Declude.JunkMail". The archives can be found at > > http://www.mail-archive.com. > > > > > > --- > This E-mail came from the Declude.JunkMail mailing list. To > unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type > "unsubscribe Declude.JunkMail". The archives can be found at > http://www.mail-archive.com. > > > > --- > This E-mail came from the Declude.JunkMail mailing list. To > unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type > "unsubscribe Declude.JunkMail". The archives can be found at > http://www.mail-archive.com. > > > > > --- > This E-mail came from the Declude.JunkMail mailing list. To > unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type > "unsubscribe Declude.JunkMail". The archives can be found at > http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com.
