I read the docs (thanks Martijn!). Looks like SO would be great if we use more of it.
We are promoting it very lightly, though. At our https://airflow.apache.org/community/ page we have "Stack Overflow" lin kas one of the options (which is good, according to those SO guidelines). But I think we have one place which could be improved: I think we could do a few things to utilize it a bit more: 1) Change links on the "new issue" page. When we run "new issue" we see: https://github.com/apache/airflow/issues/new/choose - "Ask a question of get support leads to the https://github.com/apache/airflow/discussions page. It's light in traffic, and we might try to use it more, but I think GitHub discussions should be more for ... discussions, not Q&A (not yet at least). SO has so much more content, rating, traffic etc. Why don't we split into: "Discuss an idea" -> https://github.com/apache/airflow/discussions "Ask a question or get support" -> https://stackoverflow.com/questions/tagged/airflow 2) Linking SO with our slack? And why don't we connect the " https://stackoverflow.com/questions/tagged/airflow"; RSS to a new "#so-questions" in our Slack ? I think we are not often looking at SO, but there is a substantial (but not overwhelming) traffic there - I see 10 questions today, 46 this week for example. And there are many unanswered questions there. I think just seeing those in slack might drag more attention from the commiters and some active community members. WDYT everyone ? J. On Thu, Nov 5, 2020 at 2:07 PM Martijn Pieters <[email protected]> wrote: > On 2020/11/05 08:37:28, Jarek Potiuk <[email protected]> wrote: > > I was wondering if we should do something about it? Maybe we should > promote > > more Stack Overflow? We already have a link about it on our website in > "Ask > > the questions' chapter. But Stack Overflow answers and links very rarely > > come up in the discussions in Slack for example. I was just wondering if > > there is anything we can do to make it more "promoted"? > > > > Maybe someone can have some ideas on how to make it more "visible"? > > Hi! Quick intro: I've been contributing to Airflow recently, especially to > the 2.0.0 release currently in alpha. But I'm also one of the community > elected moderators on Stack Overflow as well as a frequent Python > contributor on that site. > > Stack Overflow can be a temperamental place, but it is _is_ a great > resource for people that know how to formulate good, focused questions on > programming-related subjects. If there were a few people from the Airflow > project actively answering questions there, then the resulting content can > be of great help to anyone else with similar problems. > > There are a few FAQs on meta.stackoverflow.com which might be applicable > here, I strongly recommend people take a look at these; they cover SO from > the perspective both of a project team (OSS or commercial) and from the > perspective of the question askers: > > - > https://meta.stackoverflow.com/questions/326374/how-can-i-use-stack-overflow-to-support-our-developer-community > - > https://meta.stackoverflow.com/questions/255745/why-cant-i-ask-customer-service-related-questions > - > https://meta.stackoverflow.com/questions/253849/is-it-acceptable-to-use-stack-overflow-as-a-qa-for-a-specific-product > > Some of that advice is more aimed at tech companies, but it's still > helpful to keep in mind that not everyone active in content curation (e.g. > most of the users with a bit of reputation) will view questions without > clear context on the problem at hand, in the same light. > > At any rate, to promote Stack Overflow as a resource, linking it from a > 'further resources' page in the documentation would be a good starting > point. Just make sure it is not implied that Stack Overflow is a general > support channel for the project. :-) > > -- > Martijn Pieters > https://stackoverflow.com/users/100297/martijn-pieters | > https://www.zopatista.com > > -- Jarek Potiuk Polidea <https://www.polidea.com/> | Principal Software Engineer M: +48 660 796 129 <+48660796129> [image: Polidea] <https://www.polidea.com/>
