My only concern about connecting SO to Slack is that it may impact the history of slack (free tier, here we go again). However, I think it's worth it if we will promote SO for Q&A and Discussions for discussion (and slack for chat).
Tomek On Wed, Nov 11, 2020 at 11:40 PM Leah Cole <[email protected]> wrote: > Jarek I'm glad you suggested connecting it to a slack channel - I think > that automating the integration into we currently have will be crucial to > gaining adoption. My only nit would be to spell out > #stackoverflow-questions in the channel name just so that it's immediately > obvious what it is at first glance. > > On Wed, Nov 11, 2020 at 12:10 PM Ry Walker <[email protected]> wrote: > >> i like all those ideas, Jarek >> >> On Wed, Nov 11, 2020 at 2:39 PM Jarek Potiuk <[email protected]> >> wrote: >> >>> I read the docs (thanks Martijn!). Looks like SO would be great if we >>> use more of it. >>> >>> We are promoting it very lightly, though. At our >>> https://airflow.apache.org/community/ page we have "Stack Overflow" lin >>> kas one of the options (which is good, according to those SO guidelines). >>> But I think we have one place which could be improved: >>> >>> I think we could do a few things to utilize it a bit more: >>> >>> 1) Change links on the "new issue" page. >>> >>> When we run "new issue" we see: >>> https://github.com/apache/airflow/issues/new/choose - "Ask a question >>> of get support leads to the >>> https://github.com/apache/airflow/discussions page. It's light in >>> traffic, and we might try to use it more, but I think GitHub discussions >>> should be more for ... discussions, not Q&A (not yet at least). SO has so >>> much more content, rating, traffic etc. >>> >>> Why don't we split into: >>> >>> "Discuss an idea" -> https://github.com/apache/airflow/discussions >>> "Ask a question or get support" -> >>> https://stackoverflow.com/questions/tagged/airflow >>> >>> 2) Linking SO with our slack? >>> >>> And why don't we connect the " >>> https://stackoverflow.com/questions/tagged/airflow"; RSS to a new >>> "#so-questions" in our Slack ? I think we are not often looking at SO, but >>> there is a substantial (but not overwhelming) traffic there - I see 10 >>> questions today, 46 this week for example. And there are many unanswered >>> questions there. I think just seeing those in slack might drag more >>> attention from the commiters and some active community members. >>> >>> WDYT everyone ? >>> >>> J. >>> >>> >>> On Thu, Nov 5, 2020 at 2:07 PM Martijn Pieters <[email protected]> >>> wrote: >>> >>>> On 2020/11/05 08:37:28, Jarek Potiuk <[email protected]> wrote: >>>> > I was wondering if we should do something about it? Maybe we should >>>> promote >>>> > more Stack Overflow? We already have a link about it on our website >>>> in "Ask >>>> > the questions' chapter. But Stack Overflow answers and links very >>>> rarely >>>> > come up in the discussions in Slack for example. I was just wondering >>>> if >>>> > there is anything we can do to make it more "promoted"? >>>> > >>>> > Maybe someone can have some ideas on how to make it more "visible"? >>>> >>>> Hi! Quick intro: I've been contributing to Airflow recently, especially >>>> to the 2.0.0 release currently in alpha. But I'm also one of the community >>>> elected moderators on Stack Overflow as well as a frequent Python >>>> contributor on that site. >>>> >>>> Stack Overflow can be a temperamental place, but it is _is_ a great >>>> resource for people that know how to formulate good, focused questions on >>>> programming-related subjects. If there were a few people from the Airflow >>>> project actively answering questions there, then the resulting content can >>>> be of great help to anyone else with similar problems. >>>> >>>> There are a few FAQs on meta.stackoverflow.com which might be >>>> applicable here, I strongly recommend people take a look at these; they >>>> cover SO from the perspective both of a project team (OSS or commercial) >>>> and from the perspective of the question askers: >>>> >>>> - >>>> https://meta.stackoverflow.com/questions/326374/how-can-i-use-stack-overflow-to-support-our-developer-community >>>> - >>>> https://meta.stackoverflow.com/questions/255745/why-cant-i-ask-customer-service-related-questions >>>> - >>>> https://meta.stackoverflow.com/questions/253849/is-it-acceptable-to-use-stack-overflow-as-a-qa-for-a-specific-product >>>> >>>> Some of that advice is more aimed at tech companies, but it's still >>>> helpful to keep in mind that not everyone active in content curation (e.g. >>>> most of the users with a bit of reputation) will view questions without >>>> clear context on the problem at hand, in the same light. >>>> >>>> At any rate, to promote Stack Overflow as a resource, linking it from a >>>> 'further resources' page in the documentation would be a good starting >>>> point. Just make sure it is not implied that Stack Overflow is a general >>>> support channel for the project. :-) >>>> >>>> -- >>>> Martijn Pieters >>>> https://stackoverflow.com/users/100297/martijn-pieters | >>>> https://www.zopatista.com >>>> >>>> >>> >>> -- >>> >>> Jarek Potiuk >>> Polidea <https://www.polidea.com/> | Principal Software Engineer >>> >>> M: +48 660 796 129 <+48660796129> >>> [image: Polidea] <https://www.polidea.com/> >>> >>> > > -- > > Leah Cole (she/her) | Developer Programs Engineer | [email protected] | > (925) > 257-2112 > *I'm working weird hours during this pandemic and am sometimes a bit > slower to respond to PRs/CLs than normal. Please feel free to send me a > gentle ping for a status update if my slowness is blocking you and I'll do > my best to give you an ETA. * > >
