i like all those ideas, Jarek On Wed, Nov 11, 2020 at 2:39 PM Jarek Potiuk <jarek.pot...@polidea.com> wrote:
> I read the docs (thanks Martijn!). Looks like SO would be great if we use > more of it. > > We are promoting it very lightly, though. At our > https://airflow.apache.org/community/ page we have "Stack Overflow" lin > kas one of the options (which is good, according to those SO guidelines). > But I think we have one place which could be improved: > > I think we could do a few things to utilize it a bit more: > > 1) Change links on the "new issue" page. > > When we run "new issue" we see: > https://github.com/apache/airflow/issues/new/choose - "Ask a question of > get support leads to the https://github.com/apache/airflow/discussions > page. It's light in traffic, and we might try to use it more, but I think > GitHub discussions should be more for ... discussions, not Q&A (not yet at > least). SO has so much more content, rating, traffic etc. > > Why don't we split into: > > "Discuss an idea" -> https://github.com/apache/airflow/discussions > "Ask a question or get support" -> > https://stackoverflow.com/questions/tagged/airflow > > 2) Linking SO with our slack? > > And why don't we connect the " > https://stackoverflow.com/questions/tagged/airflow"; RSS to a new > "#so-questions" in our Slack ? I think we are not often looking at SO, but > there is a substantial (but not overwhelming) traffic there - I see 10 > questions today, 46 this week for example. And there are many unanswered > questions there. I think just seeing those in slack might drag more > attention from the commiters and some active community members. > > WDYT everyone ? > > J. > > > On Thu, Nov 5, 2020 at 2:07 PM Martijn Pieters <zopati...@gmail.com> > wrote: > >> On 2020/11/05 08:37:28, Jarek Potiuk <jarek.pot...@polidea.com> wrote: >> > I was wondering if we should do something about it? Maybe we should >> promote >> > more Stack Overflow? We already have a link about it on our website in >> "Ask >> > the questions' chapter. But Stack Overflow answers and links very rarely >> > come up in the discussions in Slack for example. I was just wondering if >> > there is anything we can do to make it more "promoted"? >> > >> > Maybe someone can have some ideas on how to make it more "visible"? >> >> Hi! Quick intro: I've been contributing to Airflow recently, especially >> to the 2.0.0 release currently in alpha. But I'm also one of the community >> elected moderators on Stack Overflow as well as a frequent Python >> contributor on that site. >> >> Stack Overflow can be a temperamental place, but it is _is_ a great >> resource for people that know how to formulate good, focused questions on >> programming-related subjects. If there were a few people from the Airflow >> project actively answering questions there, then the resulting content can >> be of great help to anyone else with similar problems. >> >> There are a few FAQs on meta.stackoverflow.com which might be applicable >> here, I strongly recommend people take a look at these; they cover SO from >> the perspective both of a project team (OSS or commercial) and from the >> perspective of the question askers: >> >> - >> https://meta.stackoverflow.com/questions/326374/how-can-i-use-stack-overflow-to-support-our-developer-community >> - >> https://meta.stackoverflow.com/questions/255745/why-cant-i-ask-customer-service-related-questions >> - >> https://meta.stackoverflow.com/questions/253849/is-it-acceptable-to-use-stack-overflow-as-a-qa-for-a-specific-product >> >> Some of that advice is more aimed at tech companies, but it's still >> helpful to keep in mind that not everyone active in content curation (e.g. >> most of the users with a bit of reputation) will view questions without >> clear context on the problem at hand, in the same light. >> >> At any rate, to promote Stack Overflow as a resource, linking it from a >> 'further resources' page in the documentation would be a good starting >> point. Just make sure it is not implied that Stack Overflow is a general >> support channel for the project. :-) >> >> -- >> Martijn Pieters >> https://stackoverflow.com/users/100297/martijn-pieters | >> https://www.zopatista.com >> >> > > -- > > Jarek Potiuk > Polidea <https://www.polidea.com/> | Principal Software Engineer > > M: +48 660 796 129 <+48660796129> > [image: Polidea] <https://www.polidea.com/> > >
