On Thu, Feb 24, 2022 at 2:06 AM tison <wander4...@gmail.com> wrote: > Of course, it requires more community members who can answer user questions. > > To sum up, you CAN have multiple channels for answering user questions and > collect best practices. Whether or not it's fragmented is up to (1) whether > or not you conclude FAQ into (central) docs and (2) whether or not you can > covered all of those channels so that users get them all responsive. >
I agree we can provide multiple channels for user engagement. I think we can focus on a main entry for knowledge sharing, and other channels for information sharing. Sometimes we just start a small talk or send a link of FAQ in the instance massage channel. --------------------------------------------------------------------- To unsubscribe, e-mail: dev-unsubscr...@community.apache.org For additional commands, e-mail: dev-h...@community.apache.org
