On Tue, 2007-01-30 at 15:53 +0100, Frank Peters wrote:
> G. Roderick Singleton wrote:
> 
> >>  From a *contributor's* point of view, it makes sense to present
> >> documentation split up by presentation channels, like Guides,
> >> Howtos, FAQs, Setup Guides, Online Help and whatnot.
> >>
> >> As a *user* looking for help, I don't care *where* my information is,
> >> I just want to find it. Thus, a consolidated approach guiding the
> >> user to the information seems to make more sense to me.
> >>
> >> In the first step, we should ask the visitor whether he/she
> >> a) is looking for help on using OOo
> >> b) wants to contribute to the doc.oo.o project
> >>
> >> In case of a), let them
> >> 1) search the complete documentation for their problem
> > 
> > Search mechanisms that are currently in use are not very good. This is
> > issue http://qa.openoffice.org/issues/show_bug.cgi?id=52046
> 
> Yeah, it's a pity. That should be fixed really.
> 
> >> 2) browse documentation type by type
> >>
> > 
> > Not certain what you mean, Please explain in more detail. What I mean is
> > we provide guides, how-tos et cetera as starting points and these, in
> > turn, are broken down.
> 
> Pretty much as it is presented now, maybe with some cleaning up.
> The search functionality would serve the impatient that want
> quick answers, the browsing is for users who want to get a more
> throrough insight.
> 
> The stuff is all there, I think we could do a little better
> in leading the users to the bits.
> 
> >> In case of b), let them
> >> 1) easily join the project and give instructions on how
> >>     to contribute, what needs to be done etc. Pretty much what
> >>     we already have on the front page
> >> 2) get to a "workspace" where they can start contributing.
> >>
> >> This is the sort of structure I was thinking of.
> >> ...
> > 
> > Gosh we redid the webpage to do just that. Now you are saying that it is
> > not enough. Pictures and words outline each of the categories. Even the
> 
> It's never enough, isn't it ;-)
> 
> > most naive user should be able to navigate the front page. As to
> > workspaces, individuals who have content to contribute have multiple
> > ways to offer their work to the project:
> >      1. Announce on the dev list that it is available and provide a
> >         location where it can be reviewed.
> >      2. open an issue and attach the document or use one that is
> >         appropriate from the task list.
> > These are the current methods. I, for one, would like to see a wiki
> > added. However, there is a problem with this with licencing and
> > maintenance. For example, I have no time to setup or maintain this
> > feature so someone else must come to the plate and do the work. You
> > maybe?
> 
> Wiki is an excellent idea. Should we build on
> http://wiki.services.openoffice.org/wiki/Category:Documentation
> 

First let me apologize for not snipping. I think the thread deserves
preservation. :-)

To answer your question, Scoot was looking into doing this. I think
there is a wiki for the FAQs but I have not been following progress
personally. Scott?


-- 
G. Roderick Singleton <[EMAIL PROTECTED]>
PATH tech

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