Hi Jm,
On Wed, Nov 05, 2003 at 03:45:42PM -0800, Jm Valera wrote:
> I was thinking of making OTRS into an XML-RPC client that communicated to an
> XML-RPC server on our CRM application.
>
> Now that I think about it, implementing an XML-RPC server into OTRS could
> produce many positive benefits.
>
> XML-RPC may be simple to integrate. The difficulty will be in writing an
> authentication scheme to provide access control of XML-RPC clients. This may
> not be a big problem since you have an existing user authentication &
> session management system and which may be adapted.
>
> I have a few pending projects that need attention, but I could provide code
> samples over the next few days.
Fine! :-))
> - Jm
Martin
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