Hi Stefan,
A big part of those unconfirmed issues turn out to be a support case rather than a topic that should be handled by IssueTracker. This leads to an overload of IssueTracker and QA manpower. I don´t know, what can be done, to make people ask and discuss their problem in a forum or on a mailing list before filing an issue.
I can second this. Maybe using some sort of text template for this type of "support request" might be useful. Unfortunately each of these issues need to be worked on.
Kind regards, Joost --------------------------------------------------------------------- To unsubscribe, e-mail: [email protected] For additional commands, e-mail: [email protected]
