On Saturday 02 February 2008 09:08:40 Louis Suarez-Potts wrote: > Hi, > > On 2008-02-01, at 11:02 , Stefan Taxhet wrote: > > The new workflow has no pass-through page with information about > > contributing or graphical advertisement for testing or donations. > > If we drop this in favor of less clicks we should at least have a > > follow-up page that is shown after the start of the 1-click download. > > See the download process of the DE project or for extensions for an > > examples of follow-up pages. > > I would be very much in favour of a page that pops up informing the > user of what the current contributor-pass-through page has now. It > seems very risky to lose that opportunity to inform users of OOo > support, extensions, etc. etc... > > best > Louis > >
+1 The problem currently is that the page displays before the download starts. The page needs to launch after the download starts, with a message along the lines of: "Your download has started, Thank you for choosing OOo, we would appreciate.... and so forth" The stressful part of the process (making the decision, clicking the download etc) is over and the downloader is relaxing to let things happen. The "buyer" has made the connection, now is the "But wait, there's more!!" moment. This is actually the moment that you need to give them the ability to go further. This page should have information about contributing and extensions. At this particular point the Client is feeling warm fuzzies toward OOo. The way the page is positioned in the sequence at present is a barrier to downloading, putting it after the download commences as a response to the start of the download, invokes a much better "payment" response. I would also like to see a link to this page activated during the "first start" process after install instead of the present "Register" dialogue. So that for instance, instead of the whole register thing, which has negative connotations, we should have "Please tell the OpenOffice.org Team that you have installed OOo on your computer" or something along those lines. Checking that box would open this same page in the clients browser The page would have two additional options that were either invisible or greyed out while the download is running. "Tell us" which would immediately generate a "Thank you" response and add one tick to our statistics with just platform, localisation and version data collected. Plus "Fill in a survey please" which would take them to the present "Register " page. I hope this is clear, but the idea is to increase usage statistics as well as return people to the Contribute page after install and first run so that we get some better response from users who didn't download OOo themselves. Cheers GL -- Graham Lauder, INGOTs Assessor Trainer Moderator New Zealand (International Grades in Office Technologies) www.theingots.org OpenOffice.org MarCon (Marketing Contact) NZ http://marketing.openoffice.org/contacts.html --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
