Kay Schenk wrote:
a very short update on this...and ai yi yi...maybe a case of too much
information and where to find it. I'm going to add the qa project's
"Submit an Issue" page to the support page as a start. Yes, this is
indeed where most people would go, and so why not? It seems using the
handy search in the middle of the page does a decent job for a start.
Right now, I don't know what it would take to "retool" Issue Tracker, a
CollabNet tool. I especially find the whole notion of project categories
REALLY too much for anyone much less a newbie. And, I don't know who to
go except maybe Louis about we coudl go about changing this or fine
tuning. So...more to come on this at some point, and please forgive my
top posting but well...didn't want to tack this on the bottom again.
Thanks for bringing this up. LONG overdue!
malenki wrote:
In short: I'd like a straightforward interface at OpenOffice.org for
looking after and filing bugs without need of registering.
In long:
This will be a bit longer and some kind of a rant. I don't know where
else I should place this topic. This list matches best, I think.
(justified rant snipped)
exhausted -.-
malenki
Kay,
Thanks for adding the link. I'm sure a lot of users will bless you for it.
IMHO, there is very little wrong with IT itself. A couple of new fields
for better tracking of duplicates would save QA a lot of work; the
headings above the first discussion (initial report) should be cleaned
up; no biggie.
But the /interface/ to IT is /not/ IT. It is daunting, to say the least,
for initial filing. Front-ending IT with a wizard should be fairly
straightforward web work, and we really really ought to do that.
--
/tj/
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