On 25 Jan 2011, at 16:06, Mike Pellatt wrote: > And then there's 2-tier areas. I will gaurantee that most people don't know > whether it's the borough/district council or the county council that's > responsible for a given service.
It's not just the public who don't know. I phoned the Highways Agency a few weeks ago to report a dead deer in the road. It turned out the road in question was looked after by Cambridge County Council, so they put me through to them. When I explained the problem to the County Council, they said that although the road itself was under County Council control, it was South Cambs District Council who took care of cleaning it, including road kill. So they put me through. When they finally answered, I was told that the road was the responsibility of the County Council, and promptly put back through to the person I'd spoken to five minutes previously. At that point, having paid for a 15 minute call to an 0845 number from my mobile, I tasked the person who happened to be on the end of the line at that point to get the message to whoever he thought needed to know, and hung up. Tim _______________________________________________ developers-public mailing list [email protected] https://secure.mysociety.org/admin/lists/mailman/listinfo/developers-public Unsubscribe: https://secure.mysociety.org/admin/lists/mailman/options/developers-public/archive%40mail-archive.com
