On Wed, Mar 21, 2012 at 1:58 PM, Jason Kitcat <[email protected]> wrote:
> Hi
>
> On 16 Mar 2012, at 13:56, Martin Keegan wrote:

>> In the Brighton case, it's also probably fixable: Jason, how hard
>> would it be to get the council to change its practice?
>
>
> Further to this thread, the FOI team have now reviewed their processes and 
> found the problem. Their mental model assumed that WDTK assigned a unique 
> email address to each user, not to each request. So they used the first 
> address they got for each WDTK user.
>
> They know understand how it works and will ensure the unique email address 
> for each request is used from now on.
>
> Let me know if any further problems arise.

Thanks Jason; hopefully it's sorted out now.

Mk

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