Now I have an idea of what they see - it seems they are using the address for a request about school closures for everything right now
Here is the latest wrong reply http://www.whatdotheyknow.com/request/notice_of_school_closure_st_marg#incoming-264209 Other wrong replies attached to that request are:- * http://www.whatdotheyknow.com/request/notice_of_school_closure_st_marg#incoming-252761 * - To do with council use of volunteers http://www.whatdotheyknow.com/request/notice_of_school_closure_st_marg#incoming-262254 - To do with speed limits http://www.whatdotheyknow.com/request/notice_of_school_closure_st_marg#incoming-263354 - Different request re volunteers etc This is particularly bad - but there are others on other request too - some have kindly been moved by the team, others I have annotated with cross links - and some are stuck in 'limbo' and will only be found again by accident! Regards Paul /)/+) On 16 March 2012 01:23, Francis Irving <[email protected]> wrote: > On Thu, Mar 15, 2012 at 09:43:58AM -0700, Julian Todd wrote: > > It's simple: Just put the title of the request and the unique > > identifier number you're using for the email address into the subject. > > And then verify against it and override the email address id number > > in cases where they were both issued for the same authority. > > Looking at some of the emails Paul has received in the admin > interface, they often have subjects that have been reentered from > scratch by the council, usually inserting their own reference. > > e.g. "Request for Information Ref:P0008478" > > Paul, could you give some links to specific messages which were > incorrectly delivered to the wrong request? Or else it is all > theory. > > Francis > > > This would probably be obvious to all of us if we actually received > > these emails ourselves, which we don't. > > > > It's the same reason why many reasonable people have finger-shredding > > impossible to use letter slots through their front door which they > > could easily fix -- there never is an occasion when they put a letter > > through their own door and find out the problem. > > > > Julian. > > > > > > > > On 14 March 2012 01:26, Mark Goodge <[email protected]> wrote: > > > On 14/03/2012 00:12, paul perrin wrote: > > >> > > >> > > >> I put in quite a few FoI requests to Brghton and Hove council - and > > >> their responses keep coming back attached to the *WRONG* request. > > >> > > >> I contact the team and ask for the responses to be moved - but > > >> realistically it makes 'what do they know' more trouble than writing > > >> directly... > > >> > > >> I don't know where the fault is - the council or the whatdotheyknow > > >> software, but it really needs to be sorted... > > > > > > > > > My guess is that what's happening is that they've taken the one-time > address > > > generated by WDTK for the first request, and then stored that in their > > > system as your address, and any subsequent requests from you are being > > > replied to that address. Or, more simply, whoever is replying is just > > > looking for "Paul Perrin" in their Outlook address book and taking the > first > > > match. > > > > > > I'm not sure there's a simple way around that. The other option would > be for > > > WDTK to generate a unique address per user, instead of per request, > and then > > > route responses to the correct request by means of the subject line or > > > something. But that in turn is likely to break when confronted by > either a > > > ticketing system at the remote end which rewrites subject lines, or an > > > individual user who writes a new email (as opposed to hitting "reply") > and > > > composes a new title (typically, "Response to your FOI request" or > something > > > equally meaningless). > > > > > > Mark > > > -- > > > Sent from my Babbage Difference Engine 2 > > > http://mark.goodge.co.uk > > > > > > > > > _______________________________________________ > > > developers-public mailing list > > > [email protected] > > > > https://secure.mysociety.org/admin/lists/mailman/listinfo/developers-public > > > > > > Unsubscribe: > > > > https://secure.mysociety.org/admin/lists/mailman/options/developers-public/julian%40publicwhip.org.uk > > > > _______________________________________________ > > developers-public mailing list > > [email protected] > > > https://secure.mysociety.org/admin/lists/mailman/listinfo/developers-public > > > > Unsubscribe: > https://secure.mysociety.org/admin/lists/mailman/options/developers-public/francis%40mysociety.org > > > > _______________________________________________ > developers-public mailing list > [email protected] > https://secure.mysociety.org/admin/lists/mailman/listinfo/developers-public > > Unsubscribe: > https://secure.mysociety.org/admin/lists/mailman/options/developers-public/paul%40idltd.com >
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