On 22-Jul-09, at 6:08 AM, Rob Epstein wrote:
One would expect town planners and similar roles to be well versed in
usability, but as we see in our cities, public transportation and so
on,
this is not always so.
I think you'll find planners to be very well-versed in these concepts,
whether or not they share the same vocabulary as UX; they share the
same root motivation which is to make environments better for people
to live, work and play.
The reality of what gets built and how it is maintained, like in all
things, is influenced more by available budget, resources, and
political willpower. Great design won't happen because some town
councillors hire someone who is smart and wants to make a difference.
Getting your ideas implemented will mostly depend on your political
savvy, persistence over the long term and the ability to inspire
others with a vision of what could be.
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