David, Jared, AFAIK you can't set tasks in userfly and you can't capture basic KPIs like task failure rate, task time, user satisfaction (expressed through post-hoc likert scale questions), etc. As such there is no "test plan" to create, and there's no way including / excluding certain users. It's not an unmoderated remote usability testing tool - it's means of unfiltered remote user observation. I can imagine it being useful for certain people in certain contexts. For example, if you find people aren't completing the lead generation form on your small business website, you could install a userfly script on that page. This could be kind of eye opening for a newcomer to user research - *"wow, there really are users out there... and hey - the design of our site has an influence on their behaviour - which determines the success of our business! Fancy that!"*
Personally, it's not for me since there's no way of aggregating the data - each video has to be watched sequentially. Harry ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... disc...@ixda.org Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
