I have had mostly *good* experiences flying AA. The extra leg room in economy is always welcomed. As for the web part...
Curtis' redesign looks pretty at a glance, but I have been able to use the AA web site *quite successfully*. Their busy home page has never been a barrier to me. I just ignore the noise and focus on my task. Not to be a Jared Spool fanboy, but it reminds me of his talk about people's ability to quickly winnow their field of vision if the structure supports that, has scent, etc. It works for me. (I am not an AA fanboy either. I am somewhat locked into flying with AA frequently due to my relatives living near DFW. I'm not always happy about that, and I have groused before about them exploiting that to up their fares. On the web front, I also dislike very much their use of red to indicate the primary button in their booking flow. I have actually abandoned bookings accidentally due to that more than one time. Doesn't red mean "avoid"?? But that has not been enough to outweigh the other aspects or drive me to an alternate carrier.) -Weston IA @ Capital Group / American Funds ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... disc...@ixda.org Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
