Ok, everybody, I know this isn't a usual thing with Apple, so I'm not
writing to gripe about them, but I'm so upset I just have to vent.
I was originally going to buy a intel mac mini on ebay and save a little; it
still would have been new but was apparently through a reseller. However,
after I payed for the mini and it hadn't shipped a week later and the seller
said it wouldn't ship until the next week, I realized he was auctioning
iatems before he actually received them from Apple and I didn't think he
should be taking money for what he didn't already have. so I got my refund
without any problem and ordered from apple. On December 18th it shipped and
on December 19th--today--it arrived. Of course, I had the traqcking number
so I had awaited fed-ex with great anticipation. I got the mini unpacked,
plugged everything in, pushed the button--and NOTHING HAPPENEd!!! Of course,
I thought just what you are thinking--something isn't plugged in tight--so I
redid everything with same results. I called Apple and they had me hold the
button in for several seconds after again unplugging and plugging
everything. Nothing; no chime, no sound, no single hint of electrical or
mechanical activity. You can imagine how upset I was. It took me three phone
calls back and much time on hold for them to finally work out a way to just
have Fed-ex pick up the package tomorrow; they wanted to email me labels
within 24 hours which I was going to have to get printed and then placed on
the boxes and originally they even wanted me to get it to UPS--don't know
why originally they also wanted it to go through UPS. Anyway, I finally got
someody who said there would be no problem just getting fed-ex to pick it up
and the arrangements would all be made on apple's end. After they get it
back, they'll send me another one and I hear I'll get some discount and
surely the next one will work. But that's such a horrible feeling--to plug
everything in on a brand new machine, push the button, and have deafening
silence!!! Hope this never happens to any of you. It's been hours and the
box is all taped up again, but I still feel like crying when I think about
it!!!
--
Cheryl
"Where your treasure is,
there will your heart be also."
