I am Product Manager in charge of CCS development, and it would help me to understand what exactly are server requirements that look unreasonable. Except for few customers having problem installing PHP, I did not get much of the negative feedback, so I'd like to know how can we make it better.
I happen to think that installation process of CCS itself is extremely easy, and it looks great and is very usable. So apparently problem are platform requirements. If you can point out specifics, it may help me making it easier for the next release. Feel free to contact me off list. Thanks, ------------------------------------ Zeljko Dimic Technical Product Manager [EMAIL PROTECTED] Tucows Inc. 96 Mowat Avenue Toronto, ON, M6K 3M1 Canada tel: 416.535.0123 x 1256 fax: 416.531.5584 ------------------------------------ > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] Behalf Of nicforce > Sent: Tuesday, August 09, 2005 4:26 PM > To: [email protected] > Subject: [domains-gen] CCS - a missed opportunity > > > Reading the server requirements necessary for the CCS to run, > along the growing list of problems and complaints reported by > those brave souls foolhardy enough to try to install it, I don't > know whether to laugh (at the absurdity of the installation > process) or cry (over the impossibility of finally getting a > useful client application.) > > When I heard that Tucows was developing this program, I had high > hopes that we would finally get a simple, easy-to-use, easy-to- > install, and useful interface. When I spent two hours on the > phone with one of the developers who had solicited my input > regarding what the application should do, my hopes became even > higher. > > Sadly, it now appears that the new code has even more ridiculous > server requirements and is even more difficult to install than the > old client code. Because of the lack of a demo version, it's > impossible to tell whether it's more useful or not. I'll never > know, because I'll never get it installed in a million years. At > least after pulling my hair out through or 2 or 3 installs of the > old client code, I know better than to even try. > > Apparently, Tucows' programming staff assumes that all of their > resellers have large, full-time staffs of system engineers who > have nothing better to do than to spend days/weeks/months > rebuilding severs and installing all kinds of esoteric > applications to make function what really ought to be a quite > simple interface. > > I will never believe that this level of complexity was necessary. > There are dozens of well-written programs with highly-complex > functionality that easily install on more "standard" platforms. > This could have been one of them. I was optimistic that, with the > release of new client code, Tucows would finally make it easy for > me to sell their products. It's very disappointing to discover > that my optimism was misplaced. > _______________________________________________ > domains-gen mailing list > [email protected] > http://discuss.tucows.com/mailman/listinfo/domains-gen > _______________________________________________ domains-gen mailing list [email protected] http://discuss.tucows.com/mailman/listinfo/domains-gen
