> > What is the ethical (or legal) ramifications of myISP doing something
like
> > that? Can they really punish the recipient of the spam? I have been
> > involved
> > in a discussion on SpamCop's forum today and the general concensus over
> > there is that because myISP is paying for the infrastructure, they, and
> > they
> > alone, call the shots as to what a user (paying customer) may receive.
We
> > are not talking about being punished for sending, just receiving.
> >
> > Any opinions?
>
> Normally its specific IP's that are blocked and usually for a set period
of
> time to see if the problem persists.
> That is how most blacklists work.
>
> We use some fairlu beign blacklisting and I have never had a customer
> complain or even notice.
> I think its if you use one of the radical blacklists that you will get
> collaterol damage or false positives.
Well, we started getting complaints from several customers that we couldn't
find any answer for (about not getting any forwarded emails), but it was
when we sent out our renewal reminders and invoices that we found the
bounce:
<snip>
This message was created automatically by mail delivery software.
A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:
[EMAIL PROTECTED]
SMTP error from remote mail server after RCPT TO:<[EMAIL PROTECTED]>:
host mail.xxxx.xxx [123.456.78.9]: 591 Your host [987.654.32.1] is on
the Banned Host list. Send your questions to [EMAIL PROTECTED]
</snip>
When I contacted the company (first at [EMAIL PROTECTED], which
doesn't exist), then by telephone, their tech went on SpamCop's forum and
posted about this "gutsy spammer" who had "some balls calling us" and went
on a rant about how we sent (one piece of) spam which originated at another
completely unrelated IP address, and that'll teach [me] to promote spam....
etc. etc. blah blah blah...
Incidentally, the company never returned my phone call. This post was made
shortly after I left my message and I found it a week later by googling our
blocked IP address.
As of last count three different renewal notices have bounced back to us
because they are serviced by this ISP.
Brian
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