I've found the support system either quickly responsive or relatively quick. And effective. I'd rate it good/very good,... other than one particular incident i had to deal with recently.
I'm talking about over the 4, or is it 5 years, i've been a reseller. *I'd like to see somewhat lower prices for domains and definitely be able to look up domain availability in the GUI/RWI. Frankly, i don't understand why domain lookups were not implemented in the RWI years ago. That said, i'm quite content with remaining at Opensrs, especially with respect to getting responses and action if shit hits the fan. y'all have a good weekend. josh/ VXXO on 10/20/06 2:13 PM, Andrew McCallum at [EMAIL PROTECTED] wrote: > Alex Bulan wrote: >> Andrew, while you're at it, could you also please look into why my >> support ticket from August 26 with ID #6932-000607-8659\6078659 never >> got answered? I sent a follow-up on September 1st, still nothing. >> Then I gave up; it's not worth the aggravation. I hope this isn't >> becoming a trend. >> > It's a temporary trend if anything, with the ebb and flow of support > volume and the health of the systems we support and the resulting load > that comes our way. I know in early September we were quite swamped > (and I was conveniently on vacation, ha-ha!), but before I even arrived > today people were already looking into your issue so you should hear > something shortly. > > I'm curious if others have the same story -- let me know. Bring out yer > dead! (issues) > > -andrewm > > > _______________________________________________ > domains-gen mailing list > [email protected] > http://discuss.tucows.com/mailman/listinfo/domains-gen _______________________________________________ domains-gen mailing list [email protected] http://discuss.tucows.com/mailman/listinfo/domains-gen
